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Hi Yogesh,   Please consult your security orgnization to get in touch with your CA (Certificate Authority) and get the certificates signed as mentioned in the next step 7.   4.4 Controller SSL and Certificates   Once they sign and return the certificates you can import them to the keystore.   Thanks,   Asha. ... View more

Hi Yogesh,   The message  cp is not recognized as an internal or external command indicates that your operating system does not have cp command. Most likely you are on a Windows Machine and hence please copy/paste the file and rename. Or use the available commands such as copy.   Please refer the following documentation for more details as how to setup SSL, create certificates and get them signed etc.   4.4 Controller SSL and Certificates   Thanks,   Asha.   ... View more

Hi Soundarajan 1). Type of data that is monitoring through APPD? - When we install APP'D Agents, what kind of data it monitors apart from required .net/java metrics for the IIS/JVM related metrics? AppDynamics monitors a vast number of metrics out of the box along with providing the capability to create and monitor custom metrics. Hence kindly refer to the documentation Application Monitoring and all the sub-sections to know available types of agents and the associated monitoring capabilities. In essence, all the metrics are related to performance monitoring so that business can optimize their application response times and also gain useful business insights. Hence it is a comprehensive list.   To give an example, if you are looking for the hardware monitoring here is a list of all the type of metrics available: 4.4 Hardware Resources Metrics   In the similar fashion kindly review other sections of the document for the list of metrics monitored by AppDyanmics Agents.   2). Type of data which is consumed through APP'D ? - What kind of Data will APP'D consume from application team environment after injecting APP'D agents in the application servers ?   It does not as such consume any data as input. Rather, being a monitoring tool it has visibility to track the program execution or process characteristics depending on whether it is used as an embedded agent or a standalone agent.   As an embeded agent it can track the flow of execution and capture most fundamental metrics such as number of calls and response times based on that provide useful performance monitoring metrics aggregating them as calls per minute, average response time etc to evaluate application performance and provide business insights.   Ex: AppDynamics Java Agent   On the other hand it has Machine Agents, along with several optional custom extensions, with which it can monitor the processes and it's characteristics from an external point of view and hence provide hardware level monitorting.   Please refer the https://docs.appdynamics.com to deep dive and know more in detail types of agents AppDynamics offers and the type of metrics each of the agents offer.   Thanks,   Asha. ... View more

Hi Elena,   Thanks for the writeup on Firebase real time database. However I am not sure if you were looking for any help instrumenting either a Firebase app or their realtime database with AppDynamics products?    In case if you are interested in knowing more about AppDynamics offering for mobile applications please visit - https://www.appdynamics.com/mobile.   Thanks and Regards,   Asha. ... View more

Hi Jahinnipa,   Yes, the issue could as well be with not having full qualified host names configured.   Please refer the section "Amazon AWS and Microsoft Azure notes" in the following documentation:   Install the Controller - Version 4.2.x   Please share the following logs so that we can identify the root cause of this issue controller not starting.   Please run the following command.   <ControllerHome>/bin/controller.sh zip-logs   This would create a zip file called logs.zip. Please upload the attachment here. Regarding the installation issues, please share the files in the folder:   <ControllerHome>/.install4j/*    Please note the above folder is a hidden folder starting with a "."   Thanks,   Asha.   ... View more

Hi Chirag,   The change suggested in the article above should not result in Controller failure. I hope the original  ontroller\appserver\glassfish\domains\domain1\bin\AppDynamicsDomain1Service.xml was saved. I hope as this is small change, in case if you suspect this change has caused any issues replacing the original file should resolve the issue and bring up the controller successfully. Would you please share the original and modified version with us for comparison. Please check if the syntax is correct.   Regarding the 500 errors, please share all the controller logs with us to look into the issues.   The logs can be found under <ControllerHome>/logs/*.   Thanks,   Asha. ... View more

Hi Chiragkumar,   The  AppDynamicsDomain1Service.err.log log file grows at that rate due to an underlying glassfish bug. Please refer the following article for more information on the issue and workaraound.   How to resolve Glassfish bug causing AppDynamics Domain1 Service logs to grow rapidly     Thanks,   Asha.   ... View more

Hi Siva,   Please check any of the scripts below could help you serving as an example:   Custom Action Scripts   Pease refer the documentation in my previous response. It has the details of Health Rule parameters. Users are encouraged to write the scripts using any of the listed parameters. The sample script should help understand how they can be used.   Thanks,   Asha. ... View more

Hi Dheeraj,   These logs are not sufficient and I do not see any severe exceptions below. Would you please upload the complete log file. And it is not related to the 500 error mentioned. It would help us to the context in which program has thrown the 500. Please upload the latest logs after performing the actions that cause the 500 error. Thanks,   Asha. ... View more

Hi Siva,   In case if you were looking for the order of the parameters passed into the Custom Actions from the Health Rules and Events, please refer the following documentation:   Build a CustomAction -Information Passed to the Custom Action Script from AppDynamics   Please find an example as below:   ServiceNow integration using Custom Actions Hope that helps.   Thanks,   Asha. ... View more