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Chitra.Lal · ‎12-06-2017

Hi Erick, You can download the Appdynamics Mobile app from Apple App Store /Google Play/AppDynamics Mobile App page site and then configure your account either by scanning the QR code or manually. Once configured, you can enable Push notifications on your controller. Please refer to the below doc link for step wise configuration details: https://docs.appdynamics.com/display/PRO44/AppDynamics+Mobile+App Do write back to us in case you face any issues or have any query. Thanks, Chitra

Chitra.Lal · ‎12-05-2017

Hi Soundarajan, Let me try simplify it for you. Q: HOw to inject JS agent to instrument an application There are more than 1 ways to do this. Some of which require modifying the page directly as you mentioned. But then soem of the options do not require you to touch your code. But which one you can use will depend on the support matrix based on what is your application type, framework etc. So you can not choose one that is not supported for your type of application. Types of injection; Basically there are three possible approaches as listed below. (a) Automatic injection, which is done in controller UI itself and you do not need to modify your code at all. But this one, is supported for a very narrow set of application pgaes, only those taht are built on Jasper-supported JSP (Java), ASP.NET, or ASPX (.NET) frameworks. Please refer to the below doc link for details. https://docs.appdynamics.com/display/PRO44/Automatic+Injection (b) Assisted injection: Assisted injection is when your server-side application injects the JavaScript Agent into your browser application. But this again has two flavours and one of them(named " attribute injection") needs direct c oping of the code snippets into your page template however the other one (named " injection rules" does not require any direct code changes, your agent will do that based on your rules. Please refer to below doc link for details: https://docs.appdynamics.com/display/PRO44/Assisted+Injection (c) Manual injection: Manual injection is supported on all platforms and frameworks and needs to be configured in your application pages directly, which are hosted on your application server. Refer to below doc link for details: https://docs.appdynamics.com/display/PRO44/Manual+Injection You can also find these related links useful for understanding this entire concept: https://docs.appdynamics.com/display/PRO44/Configure+the+JavaScript+Agent https://docs.appdynamics.com/display/PRO44/Injection+Using+Nginx https://docs.appdynamics.com/display/PRO44/Injection+Using+Apache Hope this info helps. Let me know in case you have further queries. Thanks, Chitra

Chitra.Lal · ‎12-05-2017

Hi Gabic, I was talking about the android agent version that must be using. If you are already on 4.2.8.x or the latest version, can you please send me your build.gradle file? Also, since you are on windows, a work around is to use something like Process Explorer to identify the java process which is using this file and then kill the java process, before running the clean. Also this doesn't occur on other platforms like Mac. Also, Regarding the other query; your build line: apply plugin : 'adeum' is not supported, as our plugin only supports instrumenting apps, not libraries. We only support constructs like the following: apply plugin: 'com.android.application' The only kinds of builds we instrument are those whose target is an APK. Please let me know the details if this is not useful from your point of view. Thanks, Chitra

Chitra.Lal · ‎12-05-2017

Hi Gabic, Is your's a windows machine? Can you please tell me what is the version of agent that you are using? This issue, failure to delete appdynamics_eum_android_bci.log during Clean operation was fixed in 4.2.8 version of agent. Can you please try updating the version of agent and see how it goes. JFI, To solve this issue in Android Studio build, it has to be shutdown to allow the file appdynamics_eum_android_bci.log to be deleted. Hope this helps. Let me know in case you have further queries. Thank You, Chitra

Chitra.Lal · ‎11-01-2017

Hello Hari, Before we make any suggestions we would like some clarity on the following queries: Is that you are only not able to upload this proguard mapping file if proxy is in use but rest of everything is fine? OR EUM at all is not working for you? Also if there is no proxy, are you able to upload this same file successfully? Because if that is the case you are hitting a feature deficiency here and which is already being worked upon by the Eng teams. But for now in order to get this resolved, you have following options to opt from: 1) You can try uploading the file manually from UI as mentioned here: https://docs.appdynamics.com/display/PRO43/Manually+Upload+the+ProGuard+Mapping+File 2) Or As a workaround you can use a curl (or similar) command in your CI/CD process. This is documented here - https://docs.appdynamics.com/display/PRO43/Manually+Upload+the+ProGuard+Mapping+File#ManuallyUploadtheProGuardMappingFile-restAUploadwiththeAPI. Note: The rest API does not work with a proxy. But the curl command should: curl -v -H Content-Type:text/plain --upload-file mapping.txt --user Example+account:Example-License-Key-4e8ec2ae6cfe https://api.eum-appdynamics.com/v2/account/Example+account/com.example.networklogger/1/proguard-mapping Let me know in case you have any questions. Thank You, Chitra

Chitra.Lal · ‎09-12-2017

Hi Jen, Thank You for the feedback. I am in touch with the developement team on this and shall update you with the action plan shortly. Regards, Chitra

Chitra.Lal · ‎09-04-2017

Hi Limsn, Can you please share a screenshot of the HTTP Request action that you have configured for this policy? Is it like that only this particulat action is not triggering for your mobile requests or any of the http request actions are not triggering for your mobile requests? You said you were able to received http notification for your server monitoring and also db monitoring, was it the same end point url you used? Can you please test the end point url once and confirm its working as the error code received shows 404 so we need to confirm the endpoint URL is first reachable. 2. Once that is verified you need to check it from HTTP Request Template page - Hit "Run Test" Button as in https://docs.appdynamics.com/display/PRO43/HTTP+Request+Actions+and+Templates 3. Finally you need to check what the payload;Some variables available here - https://docs.appdynamics.com/display/PRO43/Predefined+Templating+Variables 4. Note, endpoint url will be unique per channel. Please check on the above points then let us know the state. Thanks, Chitra

Chitra.Lal · ‎09-04-2017

Hi Mukesh, Thanks for confirming that. I was checking your controller after your first post and I could see the same, page was registered properly but without enough load then. This error can be ignored as many times it shows as timing out but doesn't really stops the creation of page at the backend; All you need to do is inject the js agent and see. If its stuck at that point then there is a problem. But glad its all working for you now. Let me know in case you need nay further help. Thanks, Chitra

Chitra.Lal · ‎08-13-2017

Hi Ahmed, So first thing you need to do is install an EUM server locally. You can download the EUM server compatible to the version of your controller from here and then install it per direction here. Working: The EUM Server receives data from EUM agents, processes and stores that data, and makes it available to the AppDynamics Controller. And your controller periodically pulls that data from the EUM sevrer. To answer about where to install it, we have two modes of installtion supported for the EUM server; F or demonstration and light testing purposes, the EUM Server can be deployed to the same host as the Controller, however for production, the EUM Server must be deployed to a separate host. Again the steps for both thes emodes of installation are providedin the doc link I shared above. Its after you have completed the EUM server setup and your EUM server is up and running, you need to i nstrument your application to work with Browser RUM. So the steps here would be like what you mentioned, 1) Create New RUM APP 2) Configure the application with JS agent. Again, here there are multiple ways how you can instrument your application pages with js agent so you need to choose based on applicability. For more information, see Configure the JavaScript Agent. If you are sure you are going to use Automatic injection for your application, here are the steps for that just in case you haven't already read that. Let me know in case you need further information. Thanks, Chitra

Chitra.Lal · ‎07-06-2017

As of version 4.3, the admin information URL for on-premise EUM Servers ( http://eum-host:port/eumaggregator/info ) is disabled by default for security reasons. Users who wish to access this information can start the EUM Server with dev mode by adding the -Deumcloud.mode=DEV JVM parameter to the EUM processor in the JAVA_OPTS startup script. Example: Add the following to the bin/eum-processor(.bat for Windows) DEFAULT_JVM_OPTS=“\ \“-server\” \ \“-XX:+UseConcMarkSweepGC\” \ \“-XX:CMSInitiatingOccupancyFraction=50\” \ \“-XX:+HeapDumpOnOutOfMemoryError\” \ \“-XX:NewRatio=1\” \ \“-Xms1024m\” \“-Xmx4096m\” \ \“-DEUM_COMPONENT=processor\” \ \“-Deumcloud.mode=DEV\” \ \“-Dlogback.configurationFile=bin/logback.xml\” \ \“-Dcom.mchange.v2.c3p0.cfg.xml=bin/c3p0.xml\“ Then restart the EUM Server in order to access the admin information URL.

Date Registered	‎12-13-2012 08:24 PM
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