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Hi Jahinnipa,   Yes, the issue could as well be with not having full qualified host names configured.   Please refer the section "Amazon AWS and Microsoft Azure notes" in the following documentation:   Install the Controller - Version 4.2.x   Please share the following logs so that we can identify the root cause of this issue controller not starting.   Please run the following command.   <ControllerHome>/bin/controller.sh zip-logs   This would create a zip file called logs.zip. Please upload the attachment here. Regarding the installation issues, please share the files in the folder:   <ControllerHome>/.install4j/*    Please note the above folder is a hidden folder starting with a "."   Thanks,   Asha.   ... View more

Thanks for your response Gurmit & Brian   What i did was, enabled 'Business Transaction lock down' as appdev mentioned they need to have all the BTs including the helath checks That way athey at least can see first class BTs clearly (see attached).    Also, the URLs are exactly the same for these BTs to use the last 2 segments. I wanted to group all healthcheck BTs but they also reflect as individual BTs   Please advise if there a better was to handle it   Thank you, Sundar ... View more

May be a bug in the 4.3 version, try downloading form download.appdynamics.com ... View more

Hi Gurmit,   Yes, in fact that is what i sugegsted :), but they are looking for bubble with RAG status which is easy for command center to take action   Thanks, Sundar ... View more

If you are running machine agent on the server, you can write a custom shell script to get that data and report it as metric. https://docs.appdynamics.com/display/PRO42/Build+a+Monitoring+Extension+Using+Scripts   ... View more

Hi Abhijiit,     Apologies for the huge delay here. Is this still an ongoing issue ? One thing you can do is try and open the Controller UI on the Agent machine. If you cannot then its definitely a network/firewall issue.   Thanks, Raunak ... View more