Discussion Feed

Below, see the revised dates for these New Home Page and Dashboards sessions   Our latest Product Advisory Council (PAC) is around the corner, and we’re looking for AppDynamics customers who want to engage directly with the Product Team to explore the coming innovations around  the new AppDynamics Home page and curated information view innovations in their early discovery and definition phases   This session aims to deep dive into your user experience and expectations for AppDynamics products and solutions.   Table of Contents What is the session about?  Who should attend?  How do I sign up?   What is the session about? This PAC session — held in 2 sections— will encompass small-group conversations between customers and AppDynamics researchers, designers, and product managers about the new Home page and curated information view.   As we progress through early discovery and definition, we’d love to hear about your experience and expectations. There will be an opportunity to add your own questions to the session agenda.   Who should attend? Are you a hands-on practitioner with a role like DevOps, Cloud Architects, or CloudOps/SRE? Can you speak to monitoring and troubleshooting features critical to your operations? Would a conversation exclusively centered on SaaS be relevant to your context?   Note : If your work primarily focuses on identity and access management, license management (including reporting and APIs), then this session won’t hold relevant content for you. Instead, stay tuned for future PAC sessions.    How do I sign up? See the revised dates: Register for a virtual session using the links below, according to your timezone PAC Session - New Home page and Dashboards AMER Tuesday,  September 7, 2021 8 am-10 am PST APJC Thursday,  September 9, 2021 8:30 pm-10:30 pm PST   The link pages include agenda details for each 2-hour session. Once you register, you’ll receive a calendar invitation with connection details.   Note : Don’t forget to spread the word to colleagues who would find this conversation relevant! ... View more

Watch this page for updates   — click the 3-dot menu upper right, then subscribe Want to receive all monthly Product Updates ? Click to subscribe to the series   Table of Contents Overview Feature Enhancements Heads Up - What Else You Should Know Beta Programs Resolved Issues Get Started Ask a Question   Overview We did not have a Controller or Enterprise Console release in July. However, the month included several key product enhancements and agent updates. We also resolved a series of issues associated with the previous release. To Table of Contents  |  To Resource List   What highlights should I know about? These release highlights include the newest features and capabilities this month, at a glance. In the grid below, we’ve flagged who within your organization may be most interested or impacted for each enhancement.    Category Enhancement  User and Performance Analyst Admin and Implementer Developer Fullstack Observability ThousandEyes integration in Dash Studio ✓   ✓   Agent Updates Analytics Agent ✓ ✓   Apache Web Server Agent ✓ ✓   C/C++ SDK Agent ✓ ✓   Cluster Agent ✓ ✓   JavaScript Agent ✓ ✓   .NET Agent ✓ ✓   Synthetic Hosted Agent ✓ ✓   System Administration Updates New SaaS locations   ✓   Updated user creations and password policies   ✓     Full-Stack Observability AppDynamics Dash Studio now features enhanced integration with ThousandEyes Intelligence, which specifically allows you to: Access tests from every account group instead of just the default account group. See Configure the ThousandEyes Dashboard in our documentation. Click on the Metric Number widget to access the ThousandEyes Dashboard .   Agent Updates Analytics Agent 21.7.0 (Released July 26, 2021) now includes the following: Authentication to pipeline resources Libjpeg upgrades Java Runtime Environment (JRE) upgrade to version 1.8.0_292 The latest version of the Apache Web Server Agent allows you to configure the cleanup timer AppDynamicsRequestCacheCleanupInterval . Use this configuration for Java proxy to clean up the request cache (Released July 14, 2021). C/C++ SDK 21.7.4 (Released July 28, 2021) includes upgrades to Data Filters and input strings. The Cluster Agent 21.7.0 (Released July 28, 2021) has been updated with the following enhancements: Infrastructure Visibility properties for enableServerViz , enableContainerHostId and enableDockerViz variables have changed to boolean to provide consistent variable datatypes. See configuration settings. Ability to add labels to the Cluster Agent pod using labels in the Cluster Agent Configuration file. The CustomResourceDefinitions API for the Cluster Agent operator is updated for Kubernetes 1.16 and later to support monitoring Kubernetes v1.22 and later.  JavaScript Agent  21.7.0 can help improve security policies with support for the Nonce attribute . It also includes support for Angular 10-11 SPA architecture. (Released July 21, 2021). The .NET Agent for Linux (Released July 29, 2021) now supports the following: Agentless Analytics Attributes (annotations) used to define POCO Custom correlation Custom error detection HTTP Data Collectors All HTTP backend custom detection/naming configuration options Method Invocation Data Collectors (MIDC) Service Endpoint configuration The Synthetic Hosted Agent 21.7.0 now includes support for Chrome version 86 in Azure locations. (Released July 13, 2021)   System Admin Updates In our continued efforts to expand our global SaaS presence, we are excited to announce the addition of new SaaS locations in Hong Kong, São Paulo, and Cape Town. For more details, check out our Global SaaS Location FAQ . (Released July 30, 2021) We released an enhancement that improves how administrators create users, and also updates our password policies . These changes are meant to improve security while laying the groundwork for new capabilities that will be rolled out in the near future. Check out the Changes to User Creation and Password Policy FAQ for details.  (Staged release started February 22, 2021) To view all technical documentation associated with this month’s releases, please visit Product Announcements, Alerts, and Hot Fixes in our documentation portal .  To Table of Contents  |  To Resource List   Heads up - What else you should know   Check out the Kudos to you, April - June '21 post! In this series, we celebrate member participation in the Community with recaps of the most recent new content, accepted solutions, and the kind of engagement that enhances the Community. (July 1, 2021) AppDynamics' technical certification recipients can now access official digital badges. Newly launched, each badge consists of an image and metadata that are uniquely linked to the individual and the specific certification. Shared at-will on resumes, social media, email, and more, this credential grants viewers immediate access to validated information, including its issuance by Cisco and AppDynamics. For more information, see Introducing our new AppDynamics technical certification badges in the AppD University Group Hub. (June 17, 2021) Check out the usability updates on our Zendesk form , used to open Support Engineering tickets. Geared toward your ease of use, the form flows in a more usable and intuitive sequence. See AppDynamics Support is simplifying ticket filing requirements for details. (May 3, 2021) We invite you to our Share a tip space , where the AppD community can exchange peer-to-peer advice. Find those small adjustments that make a big difference, and add your own insights too. To Table of Contents   |  To Resource List   Share your feedback! Participate in a Beta today We’re currently running the following Beta program and looking for your feedback: Submit feedback on the Dash Studio through the in-product feedback button, or in Community here . To Table of Contents  |  To Resource List   Resolved Issues The following key issue was resolved this month. To see a complete listing of this month's resolved issues, see Resolved Issues by Month . Disable endpoint to test grok regular expressions (ANALYTICS-13649) To Table of Contents  |  To Resource List   Get Started PLEASE NOTE: customers are advised to check backward compatibility in the Agent and Controller Compatibility documentation .    Download Essential Components (Agents, Enterprise Console, Controller (on-prem),  Events Service, EUM Components) Download Additional Components (SDKs, Plugins, etc.) How do I get started upgrading my AppDynamics components for any release? Product Announcements, Alerts, and Hot Fixes Extensions License Entitlements and Restrictions   Can’t find what you’re looking for? Need more assistance? Ask a question in the Latest Release forum. To Table of Contents ... View more

Catching up on the results of the 2021 App Attention Index study 2021 App Attention Index Summary | Percentage of people saying the availability of digital service made some activities more accessible and easier to schedule   A summary of the AppDynamics 2021 App Attention Index is available on the AppDynamics Blog. This fourth study in our annual series explores major trends in how consumers are engaging with these services, their changing behaviors and expectations.   Curious about how the pandemic has expanded how much people rely on applications and digital services? Check out the study summary in Who takes rap for the app?. You can also download the full report there.   What is the 2021 App Attention Index about? The 2021 App Attention Index examines the critical role that digital experiences have played in our lives since the start of 2020.   It reveals how this sudden and total reliance on applications and digital services has intrinsically altered: the way we engage with brands how we consume services how we make purchasing decisions The Index considers the implications of these changes for businesses and global technologists, both today and in the future.   What was the scope and timing of the study’s research?  The research included interviews with more than 13,000 international consumers, conducted by Insight Avenue in June 2021. See the details in the Blog post.     Read how AppDynamics’ Business Observability platform can help transform organizations faster. ... View more

When making a REST API call with a curl command, how can I resolve an empty server reply?   Problem When making a REST call with a curl command, an empty server reply server results:   Command: curl --user <user>@<account >:password "http://<controller url>/controller/rest/applications/<app-name>/metrics"   The output is: * Trying [Redacted for sercurity reasons by ^ , AppD Community Manager]... * Connected to cloud2019092621461.saas.appdynamics.com ([Redacted for sercurity reasons by ^ , AppD Community Manager]) port 443 (#0) * Server auth using Basic with user 'govind.kumar@cloud2019092621461' > GET /controller/rest/applications/Java-App/metrics HTTP/1.1 > Host: cloud2019092621461.saas.appdynamics.com:443 > Authorization: Basic [Redacted for sercurity reasons by ^ , AppD Community Manager] > User-Agent: curl/7.47.0 > Accept: */* > * Empty reply from server * Connection #0 to host cloud201909262146143.saas.appdynamics.com left intact   Solution Use HTTPS in the Controller URL, as follows:   Command : curl --user <user>@<account >:password "https://<controller url>/controller/rest/applications/<app-name>/metrics"     Additional Resources Scalability of the AppDynamics REST API How do I use REST  API calls in a PowerShell script    How to set note retention using REST API     ... View more

  As of July 7, 2021, our AppDynamics Certification Policies, Terms & Conditions have been updated and the AppDynamics certification examination retake policy has been modified slightly.    Table of Contents What has changed in the examination retake policy? How do I re-register for my next examination attempt? Have other questions?   What has changed in the examination retake policy? With this change, the wait periods after which the examination can be retaken have been adjusted as noted below: Times Attempted Waiting Period 1st attempt 48 hours after 1st failed certification attempt 2nd attempt 14 days after 2nd failed certification attempt 3rd  and subsequent attempts 30 days after a 3rd, or any subsequent failed certification attempt   How do I re-register for my next examination attempt? Once candidates have met the minimum wait period outlined, they are eligible to re-register for their next attempt. In order to do so, candidates must fill out a short form on our individual track pages where they will shortly receive follow-up guidance: AppDynamics Associate Performance Analyst AppDynamics Associate Administrator AppDynamics Implementation Professional How to register for and access AppDynamics certification exams Certification Policies   Example of the short examination registration form (AppDynamics Certified Performance Analyst)   Have other questions? Have any additional comments, questions, or concerns? Feel free to leave them below this post or email us at: certifications@appdynamics.com. ... View more