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To log in to the Controller, you will need your account name, username, and individual password . If you are unable to log in or forgot your password, please follow below instructions to reset your password.    Note: The instructions below are applicable if you are using AppDynamics Local Login. It is possible that your Admin set up your account with SAML or LDAP. If you're having trouble with your SAML or LDAP login, please contact your Admin. If you do not know who to reach out to within your organization, we recommend starting with your company's IT department.    1. Launch your Controller URL from your browser. 2. On the login screen, click the Forgot Password button.   3. When prompted, enter your account name and username. Note: You should have received these credentials in your initial “Welcome to AppDynamics” email. If you cannot remember them, please locate that original email. If you no longer have the welcome email, contact your account admin or Customer Support for assistance.   4.  Click the Reset Password button and a link to reset your password will be sent to your email address. ... View more

As of October 15, AppDynamics has released the v4.5.2 of the Agents, Enterprise Console and Controller. This article includes information about these updates, current BETA programs, and a few other features and capabilities— see below for further details.    Table of Contents Feature Enhancements Beta Programs Resolved Issues Get Started Additional Resources Ask a Question   What are the highlights I should know about? These release highlights will guide you through the newest features and capabilities. Notice in the grid below each feature enhancement identifies most interested or impacted users.   Product Feature Enhancement User and Performance Analyst Admin and Implementer Developer Infrastructure Platform Monitoring for Pivotal Cloud Foundry (PCF) ✓ ✓ ✓ Machine Agent Independent Release   ✓   Health Rules for Network Visibility Metrics  ✓     Application Performance Custom Correlation for Standalone Agents ✓ ✓ ✓ Full Zend Opcache Support ✓ ✓ ✓ IIB Agent: Auto-Discovery and Monitoring of Database Calls ✓ ✓ ✓ EUM Correlation for Vert.x http ✓ ✓ ✓ Enhanced Masking Capabilities for Sensitive Data Collection ✓ ✓ ✓ Out of the Box Support for Jetty HTTP Client Versions 8 and 9 ✓ ✓ ✓ Business Performance ADQL String Manipulation Functions ✓ ✓ ✓ Extensions AWS Kinesis   ✓       Platform Monitoring for Pivotal Cloud Foundry (PCF) To separate the task of configuring APM and infrastructure monitoring, we've introduced a new tile on the Pivotal Network specifically for platform monitoring. There are now two AppDynamics tiles: Application Monitoring for PCF for configuring APM and Transaction Analytics, and Platform Monitoring for PCF for configuring infrastructure monitoring with KPI dashboards, health rules and alerts. Quick to install with minimal configuration, the new tile uses little memory and you can choose which AppDynamics Tile to deploy to each environment. We also updated the Nozzle implementation, replacing the Machine Agent-based metrics reporting mechanism with a light, Go Language-compliant Go SDK. To take advantage of this tile, you’ll need a Go SDK AppDynamics license. Read the full documentation and blog post for details, or learn about our recent Pivotal Award for Outstanding Solutions and Services .   Machine Agent Independent Release Starting in 4.5.2, you can take advantage of the newest Machine Agent enhancements and bug fixes without waiting for a Controller upgrade. The latest Machine Agents are backwards compatible with any 4.4.0+ Controller, so you can upgrade your agents while upgrading your Controller at a time that works best for you. Read the full documentation for more details.   Health Rules for Network Visibility Metrics A new health rule type, Advanced Network, allows you to easily set health rules for metrics related to network activity, such as PIE (performance impact events), zero window, data retransmission, and errors. Read the full documentation for details.   Custom Correlation for Standalone Agents Starting in 4.5.2, you can implement custom correlation to trace transactions spanning across tiers or parent-child threads using the .NET Microservices Agent for .NET Core and the .NET full framework. With custom correlation, you can gain deeper insight into your application, even when the default detection mechanisms are not capable of auto-correlating transaction. Read more configuring this for the .NET Microservices Agent here .   Full Zend Opcache Support The PHP Agent is now fully compatible with Zend Opcache. Get the benefit of significant performance uplift by turning on Zend Opcache and get full visibility with AppDynamics. Review the full documentation on PHP versions and agent support.   IIB Agent: Auto-Discovery and Monitoring of Database Calls The IIB Agent now automatically detects and monitors database interactions within flows, highlighting the impact of database performance on the performance of Business Transactions flowing through the IIB broker. Read the full documentation for details on the IBM Integration Bus Agent.   EUM Correlation for Vert.x http Get the benefit of correlation EUM visibility and Business Transaction visibility with applications built on the Vert.x framework. Read the full documentation for details on supported Java frameworks.   Enhanced Masking Capabilities for Sensitive Data Collection We've enhanced your data redaction capabilities to prevent sensitive personally identifiable information to be collected and exposed outside of the application. For more details, see the full documentation    Out of the Box Support for Jetty HTTP Client Versions 8 and 9 The out of the box configuration for the Jetty HTTP client, frequently used within Java applications, has been enhanced to provide automatic detection and correlation for versions 8 and 9 of the Jetty Client. For more details on out HTTP Client support, see the full documentation.   ADQL String Manipulation Functions AppDynamics users who have collected data in the wrong structure, type, serialization, or format have previously needed to adjust their agent settings to specifically focus on insights of interest. Starting in 4.5.2, BiQ ADQL users have access to string manipulation functions, which empower ad-hoc data transformation for all event data in the analytics event service. With string information functions which return string length() and the indexOf() certain characters in a string, users can easily hone in on a substring(), combine multiple strings with the concat() operator, and trim() out unnecessary repeated characters from the beginning and ends of fields. Read the full documentation for details.   Extensions This month, we developed four new AWS Kinesis extensions for capturing statistics from Amazon CloudWatch and displaying them in the AppDynamics Metric Browser: AWS Kinesis Data Streams Monitoring Extension AWS Kinesis Analytics Monitoring Extension AWS Kinesis Firehose Monitoring Extension AWS Kinesis Video Streams Monitoring Extension    See What’s Coming! Join a BETA today We’re currently running several BETA programs and we’re  looking for new participants: AWS Lambda Monitoring (Serverless Computing) Transaction Analytics Beta Program: Agentless Analytics on SaaS .NET Core: Agent on Linux   To see a list of the latest active BETA programs, subscribe to the  related discussion thread .   Resolved Issues In September, we addressed multiple product issues in order to create an improved customer experience. Below are some of the key issues that were resolved:   Analytics Funnel widget graphic shows no results even when results exist (ANALYTICS-8106) When creating a Business Journey, choosing different data types for Primary Keys of different Milestones causes a validation error (ANALYTICS-8454) Elasticsearch leader election fails in on-premises AppDynamics deployments (ANALYTICS-9498)   APM OIT feature not working on JDK9 and JDK10 because of the absence of tools.jar ( JAVA-3941 ) 4.5 agent does not start with WebLogic 10.0 (log4j) ( JAVA-4020 ) Missing Microsoft Azure search exit calls ( DOTNET-2790 ) SSRS crash due to agent-bootstrap-instrumentations (DOTNET-2787)    Database Visibility Each Couchbase collector should consume one license per node ( DBMON-3895 ) End User Monitoring Some internal errors are being reported as timeouts (SYNTH-2287) Deep link to EUM Snapshot uses wrong appId (EUMUI-1337) Correlated business transaction snapshots fail to open when no EUM session data exists (EUMUI-1496)   Comprehensive lists of resolved issues organized by product area are now available in  4.5.x Release Notes .     Get started>> Download Essential Components (Application Agents, Enterprise Console and Controller (on-premise), Events Service. and EUM Components),  Product Announcements, Alerts, and Hot Fix Details AppDynamics Upgrade Checklist For Any Release   Additional Resources More on AppDynamics with Docker, Kubernetes, Azure, AWS, and PCF>> If you are interested in learning more about what AppDynamics has to offer by way of cloud monitoring, check out our new Monitoring Cloud Applications documentation page. We think it’s a great resource— it’s a comprehensive guide on our cloud platform providers and how to keep track of changes in your infrastructure and components.   Update: Simplified Oracle and IBM DB2 Database Visibility Entitlements >> Database Visibility for Oracle and IBM DB2 is now consistent with how we entitle for MS SQL server and MySQL, which is one license for each database instance.   Can’t find what you are looking for? Need more assistance? Ask a question in the Latest Release forum. ... View more

Table of Contents  PHP support enhancements Java support enhancements .NET Core 2.1 support Branding updates BETA programs Resolved issues Monitoring cloud applications guide Get started   What are the highlights I should know about? You’ll notice in the grid below that each feature enhancement calls out who in your organization may find this most interesting and may be most impacted.   Product Feature Enhancement User and Performance Analyst Admin and Implementer Developer Application  Performance PHP Support Enhancements   ✓ ✓ Java Support Enhancements ✓ ✓ ✓ .NET Core 2.1 Support   ✓  ✓ Platform  Branding Updates   ✓ ✓       PHP support enhancements Support for php v7.2 Support for auto-detection of predis 1.1.1   For a complete list of supported PHP environments, visit our   PHP documentation .   Java support enhancements Browser to application correlation for Play & Mule Frameworks Asynchronous Transaction monitoring for Mule, spray, Play, Vert.X frameworks Enhanced transaction monitoring for Axon framework Enhanced sensitive data redaction capabilities   Check out all of the 4.5.1 Java agent updates and an extensive list of Java supported environments and versions .   .NET Core 2.1 support To align with Microsoft’s upcoming retirement of support for .NET Core 2.0 in October 2018 and their accelerated release of new versions, including .NET Core 2.1 in June 2018, AppDynamics now provides robust support for .NET Core 2.1. As our customers make the transition to 2.1, we will offer all of the functionality provided for 2.0, including async await tracking and full-stack and cross-stack visibility into your application and business performance. Simultaneously, we will continue supporting 2.0 as in the past through the official end of life on October 1, 2018. Branding Updates The next time you log on to the AppDynamics Product, you’ll notice updates to the AppDynamics logo and colors in the standard toolbar and throughout the user interface. These changes were made within the product to align with the most recent AppDynamics brand guidelines.   See What’s Coming! Join a BETA today. We recently wrapped up our IIB Monitoring BETA with the successful launch of the IIB Agent. We’re currently running several other programs and we’re always looking for new participants: AWS Lambda Monitoring (Serverless Computing) Transaction Analytics Beta Program: Agentless Analytics on SaaS .NET Core: Agent on Linux   To see a list of the latest active BETA programs, subscribe to the related discussion thread.   Resolved Issues As part of 4.5.1, we addressed multiple product issues in order to create an improved customer experience. Below is a list of key issues that were resolved:   Infrastructure Visibility Application Infrastructure Performance|root takes a long time to load (SERVER-4744)   On-Premises Platform Enterprise Console takes longer than HA Auto Failover Interval to trigger a failover (ECONSOLE-3097) Enterprise Console should validate all Controller passwords before upgrading (ECONSOLE-3279) controller.sh doesn't work with long controller home path prefixes (ECONSOLE-3313) Adding secondary controller fails if the External URL is same as the Controller URL (ECONSOLE-3350) bin/controller.sh stop-events-service does not work (ECONSOLE-3357) Controller Upgrade from 4.4.3 to 4.5.1 fails for new versions of Ubuntu due to undocumented dependency on tzdata package (ECONSOLE-3473) Controller upgrade to 4.5 requires massive amounts of free disk (ECONSOLE-3508) User with Configure Transaction Detection is unable to update or data a scope (METADATA-4194) Slow permission check when filtering dashboards when calls initiated from DashboardManagerBean.getAllDashboardSummaries (METADATA-4666) Unable to create API Client due to failed permission check on create of Entity (METADATA-4907) Modify baseline calculation based on passed timezone instead of UTC (METRICSVC-2045)   End User Monitoring removeEventListener() no longer works after the listener is wrapped by Causality.wrap() (BRUM-3855) Usernames and Passwords are printed in the Synthetic Agent Logs (SYNTH-3329)   Application Performance Management Unable to save Python Error Detection Configuration (APMPLAT-7115)  Java Agent Report E2E metrics at Node, Tier, Application level in addition to BT level (JAVA-3867) .NET Agent Special characters in custom name causes System.Runtime.InteropServices.SEHException in Profiler Log (DOTNET-2703) Node.js Agent Node.js agent in proxy mode does not connect over SSL (DLNATIVE-1684) - PHP Business iQ/Analytics Saving the Analytics RBAC changes results in '500 Error' due to a missing Role in the Data Access Table (ANALYTICS-8474)   A comprehensive list of 4.5.1 resolved issues organized by product area is available in the documentation linked below. AppDynamics App iQ Platform Notes Application Performance Monitoring Notes - Java Agent, .NET Agent, Node.js Agent, PHP Agent, C/C++ Agent, IBM Integration Bus Agent End User Monitoring Notes - Browser Real User Monitoring, Mobile Real User Monitoring, Browser Synthetic Monitoring Database Visibility Notes Infrastructure Visibility Notes - Server Visibility Application Analytics Notes AppDynamics On-Premises Platform Notes   More on AppDynamics with Docker, Kubernetes, Azure, AWS, and PCF>> If you are interested in learning more about what AppDynamics has to offer by way of cloud monitoring, check out our new Monitoring Cloud Applications documentation page. We think it’s a great resource— it’s a comprehensive guide on our cloud platform providers and how to keep track of changes in your infrastructure and components.   Get started>> Download Essential Components AppDynamics Upgrade Checklist For Any Release   Please note:  The versioning of AppDynamics language agents is done independently of each other and the Controller. Therefore, you do not need to keep track of your agent versions. 4.5 agents are backward-compatible with any 4.4.1 or higher Controller, so you can simply download and install the latest version of the agent and it is guaranteed to work. See Agent and Controller Compatibility for more information. Can’t find what you are looking for? Need more assistance? Ask a question in the Latest Release forum. ... View more

Follow the five steps below to upload requested files to the AppDynamic drop zone for your Zendesk help ticket. The drop zone is designed to handle uploads of files exceeding the 20 MB limit of the support system.  It provides a web-based (HTTPS-secured) upload mechanism capable of handling files in the multi-gigabyte range.   1. Navigate to the AppDynamics drop zone URL that is sent to you in your Zendesk help ticket and enter the same email address used for your AppDynamics account and Zendesk. Please note that the link is ticket-specific. Example URL:  https://upload.appdynamics.com/dropzone/support/146558   2. Select the file(s) to upload by dragging them into the "Drag files here or click to add file" field. Alternatively, click on the field, select the file(s) to upload, and click "Open." Important: There is some browser-side pre-processing of the file(s) that may take time, depending on the file size. When this is completed, the drop zone will show the file(s) first as "%" processed and then as "Completed." Please note that this does NOT mean the file was already uploaded.   3. Submit the selected file(s) for upload.   4. The AppDynamics drop zone will display a confirmation message after successfully completing the upload.   5. At this point, you are done. If necessary, you can "Upload More Files" in case you missed one. In your ticket view, you should see a comment like the one below confirming the upload.   ... View more