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Hi Yogesh / Team,   Could you please help me with the query to know Controller Applications which are not collecting data from past 6 month. We want to delete them from the Controller UI / DB so that we have only the required Applications reporting. I believe this will improve the performance while accessing the UI , As currently the UI access is slow. Please let me know the delete command as well. Thanks   Regards, Anant ... View more

Hi @Cansel.OZCAN,   Will you be able to help on this. I don't see much documentation or troubleshooting steps with Stall transaction notification.   Regards, Anant ... View more

Hi @Radhika.Puthiyetath , My bad. Thanks for informing. I will take care of this next time.   Hi @Cansel.OZCAN , Thanks for your response. I will try your suggestions. Will message you incase I need any help. Thanks ... View more

Hi Raunak,   Thanks for your response. We have deployed the new license key and upgraded the .NET Agent to version 4.3.7.1 after which we saw that it is not able to connect to the Controller. We are seeing these with 2-3 Servers now. Could you please let me know why we are getting below errors.    2018-10-25 22:32:25.5888 5432 AppDynamics.Coordinator 1 26 Error AppWideConfigUpdater Could not connect to the controller due to Response encountered an exception. Exception: System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at AppDynamics.Shared.Communication.kr.os(HttpWebRequest ) at AppDynamics.Shared.Communication.kr.c(Byte[] , String ) at AppDynamics.Shared.Communication.protobuf.pp.i(bd , String ) at com.appdynamics.ee.rest.controller.request.pp.ye(). ResponseBody: 2018-10-25 22:32:46.6048 5432 AppDynamics.Coordinator 1 14 Error MachineAgentManager Metrics Error sending metrics - will requeue for later transmissionException: com.appdynamics.ee.agent.commonservices.metricgeneration.metrics.vk: System.Exception: Connection back off limitation in effect: http://appd.schwab.com:8090/controller/instance/18924/metrics_PB_ at com.appdynamics.ee.agent.commonservices.metricgeneration.AMetricSubscriber.publish(vo metrics) at com.appdynamics.ee.agent.commonservices.metricgeneration.MetricReporter.run() 2018-10-25 22:32:56.6050 5432 AppDynamics.Coordinator 1 5 Error MachineAgentManager Metrics Error sending metrics - will requeue for later transmissionException: com.appdynamics.ee.agent.commonservices.metricgeneration.metrics.vk: System.Exception: Connection back off limitation in effect: http://appd.schwab.com:8090/controller/instance/18924/metrics_PB_ at com.appdynamics.ee.agent.commonservices.metricgeneration.AMetricSubscriber.publish(vo metrics) at com.appdynamics.ee.agent.commonservices.metricgeneration.MetricReporter.run() 2018-10-26 13:32:22.5286 5432 AppDynamics.Coordinator 1 14 Error AppWideConfigUpdater Could not connect to the controller due to Response encountered an exception. Exception: System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at AppDynamics.Shared.Communication.kr.os(HttpWebRequest ) at AppDynamics.Shared.Communication.kr.c(Byte[] , String ) at AppDynamics.Shared.Communication.protobuf.pp.i(bd , String ) at com.appdynamics.ee.rest.controller.request.pp.ye(). ResponseBody: 2018-10-26 18:32:27.1711 5432 AppDynamics.Coordinator 1 24 Error AppWideConfigUpdater Could not connect to the controller due to Response encountered an exception. Exception: System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at AppDynamics.Shared.Communication.kr.os(HttpWebRequest ) at AppDynamics.Shared.Communication.kr.c(Byte[] , String ) at AppDynamics.Shared.Communication.protobuf.pp.i(bd , String ) at com.appdynamics.ee.rest.controller.request.pp.ye(). ResponseBody: 2018-10-27 13:06:00.2046 5432 AppDynamics.Coordinator 1 25 Info AgentCoordinator Cannot create performance counter - disabling for 1 hours. Category: Process, Name: % Processor Time, Procid: 5536, Exception: System.InvalidOperationException: Instance 'w3wp#1' does not exist in the specified Category. at System.Diagnostics.CounterDefinitionSample.GetInstanceValue(String instanceName) at System.Diagnostics.PerformanceCounter.NextSample() at System.Diagnostics.PerformanceCounter.NextValue() at AppDynamics.Coordinator.CLRPerfCounters.cl.i(List`1 ) 2018-10-27 13:47:43.5808 5432 AppDynamics.Coordinator 1 18 Info AgentCoordinator Cannot create performance counter - disabling for 1 hours. Category: Process, Name: % Processor Time, Procid: 5536, Exception: System.InvalidOperationException: Instance 'w3wp#1' does not exist in the specified Category. at System.Diagnostics.CounterDefinitionSample.GetInstanceValue(String instanceName) at System.Diagnostics.PerformanceCounter.NextSample() at System.Diagnostics.PerformanceCounter.NextValue() at AppDynamics.Coordinator.CLRPerfCounters.cl.i(List`1 ) 2018-10-27 21:52:06.4779 5432 AppDynamics.Coordinator 1 25 Info AgentCoordinator Cannot create performance counter - disabling for 1 hours. Category: Process, Name: % Processor Time, Procid: 5536, Exception: System.InvalidOperationException: Instance 'w3wp#1' does not exist in the specified Category. at System.Diagnostics.CounterDefinitionSample.GetInstanceValue(String instanceName) at System.Diagnostics.PerformanceCounter.NextSample() at System.Diagnostics.PerformanceCounter.NextValue() at AppDynamics.Coordinator.CLRPerfCounters.cl.i(List`1 ) 2018-10-30 13:32:19.2935 5432 AppDynamics.Coordinator 1 21 Error AppWideConfigUpdater Could not connect to the controller due to Response encountered an exception. Exception: System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at AppDynamics.Shared.Communication.kr.os(HttpWebRequest ) at AppDynamics.Shared.Communication.kr.c(Byte[] , String ) at AppDynamics.Shared.Communication.protobuf.pp.i(bd , String ) at com.appdynamics.ee.rest.controller.request.pp.ye(). ResponseBody: 2018-10-31 16:32:26.1695 5432 AppDynamics.Coordinator 1 11 Warn MachineSnapshotReporter Machine snapshot response from controller contains error: System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at AppDynamics.Shared.Communication.kr.os(HttpWebRequest ) at AppDynamics.Shared.Communication.kr.c(Byte[] , String ) at AppDynamics.Shared.Communication.protobuf.pp.i(bd , String ) at com.appdynamics.ee.rest.controller.request.pp.ye() ... View more

Hi Brian,   Thanks for your response.   Could you please let me know on the below error message. We are getting this in the agent log along with the earlier messages.   Error AppWideConfigUpdater Could not connect to the controller due to Response encountered an exception. Exception: System.Net.WebException: The operation has timed out   Regards, Anant ... View more

Hi @Radhika.Puthiyetath,   Ok, Thanks.   Regards, Anant ... View more

Hi @Radhika.Puthiyetath ,   Do you have any alternative or command through which we can do this. Manually doing this is very tedious job. Thanks   Regards, Anant ... View more