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Unable to connect SQL Server from DB Agent (23.5.0...

by Ashfaq.Muhammad Husnain in Infrastructure (Server, Network, Database)
‎05-30-2023 06:39 AM
‎05-30-2023 06:39 AM
The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "The server selected protocol version TLS10 is not accepted by client preferences [TLS13, TLS12]".    How can i make ...
  • Tags:
  • dbagent
  • SQL
  • SSL
  • tls

EUM BT correlation

by gaurav.sharma in End User Monitoring (EUM)
‎05-24-2023 03:12 AM
‎05-24-2023 03:12 AM
HI  All,  I have one question . Normally we see BT correlation b/w browser activity and its respective JVM .  But im my case if i have passthrough layer of webserver  i.e.  browser --> webserver --> JVM . do we see t...

Threshold Is Configured But Not Getting Alerts

by vishal.patil in Controller (SaaS, On Premises)
‎05-23-2023 12:06 PM
‎05-23-2023 12:06 PM
Can you review how to set up custom thresholds for alerts.     Once you show me what I’m missing I should be fine. Edited to address typographical error in title. C.Landivar

SAML - can local AppD accounts still be used if SA...

by Michael.Lee in Controller (SaaS, On Premises)
‎05-17-2023 06:33 PM
‎05-17-2023 06:33 PM
Can anyone tell me if we enable SAML authentication on our on prem windows controller that we are still able to login to the controller using local accounts ? The concern is once SAML is configured and you logout and you can no longer login using a...
  • Tags:
  • SAML

Dbagent Error - ORA-01882 timezone region not fou...

by Marcie.Sirbaugh in Infrastructure (Server, Network, Database)
‎05-09-2023 06:46 AM
‎05-09-2023 06:46 AM
Has anyone seen the ORA-01882 error when connecting to an Oracle database.  Currently unable to collect metrics. I have configured several other DB's with same agent with no issues.
  • Tags:
  • dbagent
  • ORA-01882

VMWare - Monitoring Extension

by Dietrich.Meier in Infrastructure (Server, Network, Database)
‎05-03-2023 03:09 AM
‎05-03-2023 03:09 AM
We are looking to use the VMWare - Monitoring Extension I need some clarification if this extension uses Vcenter or if host info needs to be captured in the config file for each VM and Host managed by Vcenter? The documentation is...
  • Tags:
  • VMWare

Getting 500 Internal Error on Appdynamics SaaS Con...

by Mahendran.Pakkirisamy in Controller (SaaS, On Premises)
‎03-20-2023 10:13 PM
‎03-20-2023 10:13 PM
I am unable to access the SaaS controller with 500 Internal Server Error. How to resolve it ?

Android Gradle Plugin 8.0 Support

by Jerg.Weick in End User Monitoring (EUM)
‎04-14-2023 03:27 AM
‎04-14-2023 03:27 AM
It seems even the latest  appdynamics-gradle-plugin:23.2.1 is not compatible with the lastest Android Gradle Plugin com.android.tools.build:gradle:8.0.0  as the Transform API is removed: https://developer.android.com/reference/too...

appd is not available for nodejs

by dorowo.topope in Controller (SaaS, On Premises)
‎04-19-2023 01:08 PM
‎04-19-2023 01:08 PM
https://cdn.appdynamics.com/packages/nodejs/23.3.0.0/appdynamics-libagent-napi-native-osx-x64-v19.tgz ``` <Error> <Code>AccessDenied</Code> <Message>Access Denied</Message> <RequestId>4CWXKH0ADWB5A3Z1</Re...
  • Tags:
  • NodeJs

cluster agent not capturing transactions

by Kenny.Yu in Controller (SaaS, On Premises)
‎04-19-2023 02:06 PM
‎04-19-2023 02:06 PM
The same configs (cluster-agent, and app deployment) are working in an existing k8s cluster.  When I copy (the intention is to move) to a new cluster, the new cluster successfully registers on the appd console, but no tier or transaction show u...
  • Tags:
  • cluster agent
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