Standalone Applications Not Reporting to Controller

[Anonymous]

I've created manual configuration for an executable similar to below (app name changed)

<appdynamics-agent xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<controller host="localhost" port="8090" ssl="false" enable_tls12="false">
<application name="AbstractionLayer" />
<account name="customer1" password="***" />
</controller>
<machine-agent />
<app-agents>
<IIS>
<applications />
</IIS>
<standalone-applications>
<standalone-application executable="MyExecutable">
<tier name="MyExecutable" />
</standalone-application>
</standalone-applications>
</app-agents>
</appdynamics-agent>

The agent starts and says that it's connected to the controller, but after around 10 minutes it logs the following error:

2017-09-19 09:39:57.2947 17600 AppDynamics.Coordinator 1 15 Warn AgentThreadImpl Agent thread problem: System.Management.ManagementException: Invalid class
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at AppDynamics.Coordinator.MachineSnapshot.bn.v()
at AppDynamics.Coordinator.MachineSnapshot.bn.w()
at AppDynamics.Coordinator.MachineSnapshot.bm.k()
at AppDynamics.Coordinator.MachineSnapshot.bq.run()
at AppDynamics.Utils.Threading.na.nb(Object )

Would appreciate suggestions as to what I'm doing wrong.

Thanks

Simon

[Ashish.Singh]

Hi simon,

Thanks for contacting AppDynamics support.

To troubleshoot this issue further, could you please provide us the below details - 

1. Did you see the Tier/Node regisrered on the controller UI for this instrumented application ?
2. Can you please send us an output of below commands?
   

   tasklist /m Appd*
   tasklist /m mscor*

3. Also can you please send us the latest zip of complete DotNetAgent folder located at %ProgramData%\AppDynamics for the review in secure path. I will provide you the secure path and credentials in private message.

Please let us know, if you have any question.

Thanks,

Ashish.

[Anonymous · Accepted solution]

Hi Ashish

I've restarted my machine and restarted my application and I'm now seeing tier/node regsitered in the controller UI.

Please feel free to close this issue.

Regards

Simon