Machine Agent Grayed

[Tamir.hagai]

Hi,

I installed Machine Agent v4.5.8.2073 GA on one of my servers in the home view of appdynamics under "Servers".

I see the server agent, 2 agents, twice grayed:

server01-java

server01

when I click it a window opens saying "Advanced features will be available with Server Visibility license"

I do have available licenses.

why is it still grayed?

[Eric.Miller]

If you have available Server Visibility licenses (separate from machine agent licenses) then to enable server vis on those machine agents you'll need to go into the controller-info.xml file and flip the following attribute to "true" to enable that machine agent o report itself in correctly:

<sim-enabled>true</sim-enabled>

To verify you have the right licenses, go into your Controller GUI, click on the cog wheel in the top right, and then go to "License" and check under "Infrastructure Visibility"

[Tamir.hagai]

Hi

i do have available Server Visibility licenses available, however my question is if I did not enable a machine visibility agent, why do I see the grayed out agents as:

server01-java

server01

?

[Ashish.Singh]

Hi Tamir,

If we understand, you have two server name one is like "server01" and another is like "server01-java-MA".

The Controller UI might show the server name with "-java-MA" appended to the host ID. This is expected behavior; the "-java-MA" suffix indicates that the host has a Standalone Machine Agent running in .NET Compatibility Mode. 

For more details, please refer to the below document.

https://docs.appdynamics.com/display/PRO45/.NET+Compatibility+Mode

Let us know if it helps.

Thanks,

Ashish.