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not able to access free trail

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Wanderer

not able to access free trail

getting "The Page you are trying to view does not exist. Click here to go back to the Home Page." when trying to access trial

not able to access free trail
5 REPLIES 5
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Community Manager

Re: not able to access free trail

Hi @Helen.Park,

 

Thank you for letting us know! Can you share the URL you are trying to access that is returning the error and a screenshot of the error please.

 


Thanks,
Ryan, AppDynamics Community Manager




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Wanderer

Re: not able to access free trail

The URL is https://www.appdynamics.com/free-trial/ and I am getting this error2.JPG

Highlighted
Community Manager

Re: not able to access free trail

Hi @Helen.Park,

 

Thank you for that info. We are looking into it. I will report back when we have more information. 


Thanks,
Ryan, AppDynamics Community Manager




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Community Manager

Re: not able to access free trail

Hi @Helen.Park , 

 

We're sorry you ran into this issue while starting a new trial. Looks like your AppDynamics account was created, but a trial was not started, so we'll go ahead and start one again on your behalf. We'll update you again when the trial is ready. 

 

Thanks and sorry for the inconvenience!

 

Albert

Highlighted
Community Manager

Re: not able to access free trail

Hi @Helen.Park,

 

Your trial is now ready. Can you please try and log in and let us know if you are able to get in or not, please.

 

This was a glitch on our site, if you experience this issue, please use the reach out via the "Contact us" button on the trial signup page.

 

(if the image is blurry, click on it to make it bigger)

Xnip2020-10-20_10-34-28.jpg


Thanks,
Ryan, AppDynamics Community Manager




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