Licensing (including Trial)

Unable to setup controller for trial account.

Registered but have not received the email regarding the Controller information

Hi support team, I have just registered an account, I have received an email for resetting the password. But I have not received the email regarding Controller information. Please help me check my account [email redacted] Thanks & Regards. ^ Post edi...

Agent license request denied. Agent type: WMB/IIB

Hi,I have installed the IBM IIB agent (https://docs.appdynamics.com/appd/4.5.x/en/application-monitoring/install-app-server-agents/ibm-integration-bus-agent/install-the-iib-agent) and all appears to be working ok. When I start the IIB Application how...

Not able to login to Controller in free trial

Hi Team,Please help me in this as i am not able to login to Appdynamics controller getting Login failed error again and again.I was not able to login for the first time itself. Note: Similar to my issue a ticket was raised before as wellhttps://commu...

OpenTelemetry Trial account - fail to generate access key

Hello!I have just created a trial account to try Open Telemetry integration.When I go to the OTel tab to generate a key and press , I simply get an error:The UI makes a request to "/controller/restui/otel/onBoardCustomer", wich returns an 500 error: ...

Appd Licensing

Hi Team,Can someone clarify me how exactly the licensing calculation works in Appd to monitor Application, Database, server, network, Log, RUM, Synthetics and Microservices.Gone through the documentation but didn't get the complete details.Thanks,Sch...

Resolved! AppD Account for Cisco employee

Hi, As AppDynamics is a part of Cisco, what is the procedure for Cisco employees to request a fully functional AppDynamics account for lab and testing purpose?

Resolved! License expired (onpremises) but still data reporting to Controller UI

Hi License got expired for all the nodes in application but still data reporting.I am able to see and drill down.How many days Can I see this data reporting after expiration?Regards,Hemanth Kumar.

Resolved! Oracle Java - licensing JDK

Hello -What version of Java/JDK is AppDynamics licensed to use with their software WRT to agents? There's some concern with Oracle lawyers going after organizations using their Java JDK software. Does AppDynamics have a license/agreement with Oracl...

License consumption Alert

Hi ,Is there a way to create an alert for license consumption, without going to the license page on the controller can I just create an alert or query an API to send me an email when license consumption is about to hit the limit?Thanks!

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