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Licensing (including Trial)

Unable to get the trial license for saas

Unable to get the trial license for saas

After clicking trial button nothing is happening

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Unable to get the trial license for saas
7 REPLIES 7
Ryan.Paredez
Community Manager

Re: Unable to get the trail license for saas

Hi @saravanan.srinivasan,

 

Just to be clear, do you mean when you click on the start free trial button, nothing is working?


Thanks,
Ryan, AppDynamics Community Manager



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Jeanie.Kedia
Community Manager

Re: Unable to get the trial license for saas

@saravanan.srinivasan  we've checked and tested it, the trial button is working on appdynamics.com. I'm using Chrome. See screenshot below. 

 

Screen Shot 2020-03-02 at 8.53.55 AM.png

Here's the direct link:

https://www.appdynamics.com/free-trial/

 

If you have specific problems, once you have signed up for free trial, please chat with the "AppD Bot" found on appdynamics.com. lower right hand corner.

Screen Shot 2020-03-02 at 8.57.04 AM.png

Tags (1)
Lenin.Mariappan
Producer

Re: Unable to launch Saas free trail

Hi @Ryan.Paredez ,

 

Thanks for your reply

 

Yes, I can see "Start Free Trial" option button but on clicking it, no progress and stays in same page.

 

Thanks and Regards,

Lenin M

Lenin.Mariappan
Producer

Re: Unable to get the trial license for saas

Hi @Jeanie.Kedia @Ryan.Paredez ,

 

I am facing the issue yet. 

https://www.appdynamics.com/free-trial/

And also unable to locate AppD Bot for support (Hope it will be accessible only after launching free trial)

 
Ryan.Paredez
Community Manager

Re: Unable to get the trial license for saas

Hi @Lenin.Mariappan,

 

We are looking into this. Can you share what exact page, which browser and which button you were trying to click? I ask because there are a few places where that button exists. 


Thanks,
Ryan, AppDynamics Community Manager



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Lenin.Mariappan
Producer

Re: Unable to get the trial license for saas

Hi @Ryan.Paredez ,

 

Please find the requested details as below.

 

Browser: Chrome

Page : https://www.appdynamics.com/free-trial/

Button: I have tried all buttons where it states "Start Free Trial"

 

Screen Shot below:

Free rial.JPG

 

Tags (2)
Ryan.Paredez
Community Manager

Re: Unable to get the trial license for saas

Hello @Lenin.Mariappan and @saravanan.srinivasan 

 

We have rolled out a fix. Can both of you go ahead and try to go through the process again, please. Do let us know if you come across any issues. 

 

If you do, let us know:

  • The URL of the page you are on
  • Which exact button you are clicking
  • What browser you are on

 


Thanks,
Ryan, AppDynamics Community Manager



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