Licensing (including Trial)

cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to get the trial license for saas

Highlighted

Unable to get the trial license for saas

After clicking trial button nothing is happening

Unable to get the trial license for saas
7 REPLIES 7
Highlighted
Community Manager

Re: Unable to get the trail license for saas

Hi @saravanan.srinivasan,

 

Just to be clear, do you mean when you click on the start free trial button, nothing is working?


Thanks,
Ryan, AppDynamics Community Manager




Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Highlighted
Community Manager

Re: Unable to get the trial license for saas

@saravanan.srinivasan  we've checked and tested it, the trial button is working on appdynamics.com. I'm using Chrome. See screenshot below. 

 

Screen Shot 2020-03-02 at 8.53.55 AM.png

Here's the direct link:

https://www.appdynamics.com/free-trial/

 

If you have specific problems, once you have signed up for free trial, please chat with the "AppD Bot" found on appdynamics.com. lower right hand corner.

Screen Shot 2020-03-02 at 8.57.04 AM.png

Tags (1)

Re: Unable to launch Saas free trail

Hi @Ryan.Paredez ,

 

Thanks for your reply

 

Yes, I can see "Start Free Trial" option button but on clicking it, no progress and stays in same page.

 

Thanks and Regards,

Lenin M

Highlighted

Re: Unable to get the trial license for saas

Hi @Jeanie.Kedia @Ryan.Paredez ,

 

I am facing the issue yet. 

https://www.appdynamics.com/free-trial/

And also unable to locate AppD Bot for support (Hope it will be accessible only after launching free trial)

 
Highlighted
Community Manager

Re: Unable to get the trial license for saas

Hi @Lenin.Mariappan,

 

We are looking into this. Can you share what exact page, which browser and which button you were trying to click? I ask because there are a few places where that button exists. 


Thanks,
Ryan, AppDynamics Community Manager




Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Highlighted

Re: Unable to get the trial license for saas

Hi @Ryan.Paredez ,

 

Please find the requested details as below.

 

Browser: Chrome

Page : https://www.appdynamics.com/free-trial/

Button: I have tried all buttons where it states "Start Free Trial"

 

Screen Shot below:

Free rial.JPG

 

Tags (2)
Highlighted
Community Manager

Re: Unable to get the trial license for saas

Hello @Lenin.Mariappan and @saravanan.srinivasan 

 

We have rolled out a fix. Can both of you go ahead and try to go through the process again, please. Do let us know if you come across any issues. 

 

If you do, let us know:

  • The URL of the page you are on
  • Which exact button you are clicking
  • What browser you are on

 


Thanks,
Ryan, AppDynamics Community Manager




Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.