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Licensing (including Trial)

Unable to access free SaaS trial

SOLVED
Vikash.Sharma
Explorer

Unable to access free SaaS trial

i signup to access free SaaS trial on home page, but i got error something went wrong and SaaS trial can't be setup at this time(error_1). 

after sign up i was logged in into my account and when i tried to start my free trial again i got second error that the page you want to access does not exist(error_2).

 

I have added pictures of home page, error_1 and error_2 for your reference. signup.PNGerror_1.PNGerror_2.PNG

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Unable to access free SaaS trial
3 REPLIES 3
Ryan.Paredez
Community Manager

Hi @Vikash.Sharma,

 

Thank you for reporting this to us. We are looking into it. I will report back here when I know more.


Thanks,
Ryan, AppDynamics Community Manager



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Ryan.Paredez
Community Manager

Hi @Vikash.Sharma,

 

We believe the issue has been fixed. Can you please try to log in and access your account again?

 

This was a glitch on our site, if you experience this issue, please use the reach out via the "Contact us" button on the trial signup page.

 

(if the image is blurry, click on it to make it bigger)

Xnip2020-10-20_10-34-28.jpg


Thanks,
Ryan, AppDynamics Community Manager



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Vikash.Sharma
Explorer

Hi @Ryan.Paredez 

 

I am able to access application now.

 

Thank you,

Vikash Sharma