Licensing (including Trial)

cancel
Showing results for 
Search instead for 
Did you mean: 

Pro Trial - docker exec -it rest install-appdynamics fails on login creds FAILS

SOLVED
Highlighted
Wanderer

Pro Trial - docker exec -it rest install-appdynamics fails on login creds FAILS

Following instructions on installing Pro Trial on MAC platform.

 

(PS  No forum named AppDynamics Pro Trial Discussion Forum" exists as per email, and earlier email as part of trial suggests emailing selfsupport@appdynamics.com if any issues)

 

PROBLEM DETAILS:

I am stuck on STEP 3 of the Sample App installation process... I have setup Docker environment on MAC platform... note that Compose is v1.22, embedded with Docker image (not as separate installation) as part of latest release ... although your instructions suggest v1.6 pre-req.
 

GrantL-MBP:Downloads grantl$ docker-compose -v

docker-compose version 1.22.0, build f46880f

 
STEP 3:
docker exec -it rest install-appdynamics; docker exec rest start-all
 
RESULTS:

*****************************************************

Using Controller properties from docker-compose.yml

 Controller URL = grace20181023#######.saas.appdynamics.com

 Controller Port = 443

 Account Name = grace20181023#######

 Access Key = ########

*****************************************************

Downloading Agents from AppDynamics Portal with User: grant@xxxxxx.ca

Password: 

Incorrect Login/Password

Environment not set for AppDynamics Agents: exiting...

 

 
Password I am using is for grant@xxxxxx.ca for AppDynamics portal... which I can log in to and see PROFILE & SUBSCRIPTION.   I reset password to test, same issue.
 
 
I checked your FAQ... no info.   Tried some other suggestions on trial setup instructions web page... 
 
 
Results...

GrantL-MBP:Downloads grantl$ docker-machine start default

Docker machine "default" does not exist. Use "docker-machine ls" to list machines. Use "docker-machine create" to add a new one.

GrantL-MBP:Downloads grantl$ docker-machine ls

NAME   ACTIVE   DRIVER   STATE   URL   SWARM   DOCKER   ERRORS

GrantL-MBP:Downloads grantl$ docker-machine create default

Creating CA: /Users/grantl/.docker/machine/certs/ca.pem

Creating client certificate: /Users/grantl/.docker/machine/certs/cert.pem

Running pre-create checks...

Error with pre-create check: "VBoxManage not found. Make sure VirtualBox is installed and VBoxManage is in the path"

 
...and...
 

GrantL-MBP:Downloads grantl$ eval $(docker-machine env)

Error: No machine name(s) specified and no "default" machine exists

 
Perhaps install script fails on default installation and VirtualBox install (or maybe this did not complete due to AppDynamics environment not being set, as per above)
 
THOUGHTS?  Next steps?  ...Grant
Pro Trial - docker exec -it rest install-appdynamics fails on login creds FAILS
5 REPLIES

Re: Pro Trial - docker exec -it rest install-appdynamics fails on login creds FAILS

Hello Grant,

 

I have experienced exactly the same issue. I have also spinned of a test environment in Vagrant and on my host with a simple LAMP stack and Wordpress. However, the downloaded agents one for PHP and one for MySql never reported back to the controller. Can't say I am too impressed with the demo/product.

Wanderer

Re: Pro Trial - docker exec -it rest install-appdynamics fails on login creds FAILS

Hey Jeanie... any updates?

Community Manager

Re: Pro Trial - docker exec -it rest install-appdynamics fails on login creds FAILS

@Grant.Leclerc @Lukasz.Janiszewski:
We have recently deprecated support for our sample application(s) because of inconsistent experiences like the one you encountered. We encourage you to use our monitoring tool on your own applications. Here is how you get started on Docker Containers: https://docs.appdynamics.com/display/CLOUD/Monitoring+Applications+in+Docker+Containers

If you wish to try it on other applications, please log in to "https://<yourURL>.saas.appdynamics.com/", Click on "Home" --> "Getting Started" --> "Getting Started Wizard" and pick one from the available list.

Hope this helps. 
 
 
_____________
Hi, I'm Jeanie. Your AppDynamics Community Lead.
Wanderer

Re: Pro Trial - docker exec -it rest install-appdynamics fails on login creds FAILS

Hello Jeanie,

 

may you please, advise what is meant by <yourURL> ? which URL, we have to add

 

https://<yourURL>.saas.appdynamics.com/"

Community Manager

Re: Pro Trial - docker exec -it rest install-appdynamics fails on login creds FAILS

@Maha.Fouad <yourURL> is the URL that was provided in your "welcome to AppDynamics" email. This is the URL you will use to access the controller. 

_____________
Hi, I'm Jeanie. Your AppDynamics Community Lead.