I have not received Controller information on Free Trial

[Marcelo.Contin]

Hello everyone,

I have the same issue as this guy: https://community.appdynamics.com/t5/Licensing-including-Trial/I-haven-t-received-controller-info-af...

My email: [Redacted]

My coworker's email (he also has this issue): [Redacted]

Could you guys send us the necessary information to activate the Controller?

Best regards,

Marcelo Contin

^ Post edited to remove the email address. Please don't share your or others' emails on community posts for security and privacy reasons. 

[adam.hinkle]

Hello, I tried to start a free trial so that I can document the steps of installing appdynamics agent to our web app.

I entered my information, and I received only 1 email from appdynamics which was to set up a password, which I did.  

When I login, I can access my account overview page which looks like this.

but I cannot find anyway to create or access a controller.  To install appdynamics to my webapp, I need the controller host as well as an access key. How can I get these with the free trial?

[Yujie.Zhou]

Hi all,

As mentioned previously, I'm facing the same issue.

Please send the controller activation link to this email: 

Thank you!

^ Post edited by @Ryan.Paredez to remove the email address. Please don't share your or others' emails on community posts for security and privacy reasons. 

[Ryan.Paredez]

Hi @adam.hinkle,

I'm looking into this for you. I'll report back!

[Ryan.Paredez]

Hi @Marcelo.Contin, @Yujie.Zhou,

I'm looking into this for you. I will report back here on this thread or send you a Community Private Message. 

[Yujie.Zhou]

Thank you @Ryan.Paredez , really appreciate it!

[adam.hinkle]

thanks @Ryan.Paredez !

[Ryan.Paredez]

Hi @Marcelo.Contin, @adam.hinkle, @Yujie.Zhou,

I have sent each of you a Private Message in Community with more information. Please check it and let me know if you still have any issues.

[adam.hinkle]

Update for future readers:

Ryan looked into it for me, and had the email sent to me with all the information I needed to successfully create appdynamics application and hook up to my webapp. Thanks again Ryan.

[Yujie.Zhou]

Hi @Ryan.Paredez , I have access to the controller now from the link you sent. Thank you so much for the help!