AppD Lite Account Not Accessible: Error Checking Security Provider

[Amit.Jaiswal]

Hi,

I am not able to login to my AppD Lite account.

It gives error "Error Checking Security provider" and my applications also is not able to send metrics to the AppD Lite account, failing with a not accessible error.

Why is this happening?

[Ryan.Paredez]

Hi Amit,

Thank you for sharing this. We are having some known issues with trial right now. I will report back on this thread when we have an update on your issue.

[Ryan.Paredez · Accepted solution]

Hi @Amit.Jaiswal,

I believe the issue should be fixed now. Can you try logging in and letting me know if you are able to do so successfully? 

This was a glitch on our site, if you experience this issue, please use the reach out via the "Contact us" button on the trial signup page.

(if the image is blurry, click on it to make it bigger)

 

[Amit.Jaiswal]

HI Ryan,

Thanks , it works now.