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Using AppDynamics Dashboards for insight into Hybris environments The default views and dashboards provided by AppDynamics give an extensive insight into the SAP Hybris environment. The following dashboards will help users understand the specific...
Table of Content Servlets CronJobs Web page naming JMX monitoring SOLR monitoring Additional Resources Servlets AppDynamics will detect the servlet based business transactions of SAP Hybris out of the box. You can improve the initial configuratio...
The standard health rules provided by AppDynamics cover most of the usual requirements, e.g. business transaction error rates and slowness or hardware utilization issues. For managing the SAP Hybris specifics you can add the following health rules:...
Question: Why are the Agent IDs used for Cross Domain Session Correlation different for each enabled application? Answer: This is not the expected behavior, as the Agent IDs should be the same for each application using Cross Domain Session Correla...
Symptoms The Events Service does not start after upgrading from version 4.2 to version 4.3. The following error message appears in events-service/logs/events-service-api-store.log: 1) Error injecting constructor, java.lang.IllegalArgumentException...
The Events Service cluster may not function correctly and its health state will be listed as red if there are unwanted indices either in the unassigned or initializing state. Example: In a browser or terminal, run the following: curl http://local...
Instrument the Events Service process for performance tuning using the following steps: Configure the Java Agent via the controller-info.xml file located in /AppD/AppServerAgent-4.x.x/ver4.x.x.0/conf.Add the following option to the <Events Service...
Use the Analytics Agent health check URL in order to check the flow of business transactions and logs, as well as the connection status from the server where the Analytic Agent is hosted to the Events Service. Using curl on the command line, enter...
Use the health check URL on the Events Service admin port in order to get the status (green, yellow, or red) of the Events Service cluster. In the command line using curl, enter the <localhost:9081>/healthcheck URL and append the string ?pretty=tru...
In a large MySQL database with numerous tables and partitions, the information_schema.partitions table is built serially and is cached once built. This is so the App Server can be restarted quickly if the database is not also restarted. For this ...
When the Controller is set up for High Availability, users see a "Controller disabled on this host" message on the secondary Controller when a partial replication is run and full replication with the -f flag is not yet complete. When a replication...
Question Why are there unknown values for Mobile Carriers and Connection Types in Mobile RUM dashboard? Answer The AppDynamics Android Agent references ConnectivityManager and TelephonyManager for information on the device's connection and carr...
Users installing their Controller on a Windows machine may see the following error message on the installer screen: Please resolve the errors and retry the operation. A Microsoft Windows hotfix is required but is not detected on this system. Pleas...
How do I resolve "Network Communication Error" in the Controller UI? Table of Contents Syptoms Diagnosis Solution Symptoms The following "Network Communication Error" appears in the Controller UI: Diagnosis Error message in <controller_home>/l...
In the <EUM_HOME>/jre/lib/security/java.security file, add TLSv1 and TLSv1.1 to the existing value of the property jdk.tls.disabledAlgorithms. Then restart the EUM Server. Example: jdk.tls.disabledAlgorithms= SSLv2Hello, SSLv3, TLSv1, TLSv1.1 Note...
The time zone IDs available to the Controller Audit History API are Java standard and can be found using getAvailableIDs(). Java example script to find available time zone IDs: import java.util.TimeZone;public class TimeZoneIDAvailable { publ...
Symptoms The AppDynamics Domain1 Service log (located in <Controller_Home>\appserver\glassfish\domains\domain1\bin\AppDynamicsDomain1Service.err.log) is growing rapidly when a Controller is installed on a Windows Server. Diagnosis There is a bug w...
If the path (including name) of the agent truststore is specified using the <controller-keystore-filename> element in the agent configuration file controller-info.xmlthen agent loads that trustore.If not specified in thecontroller-info.xml, the Ja...
The property that controls the threshold for the Resource Pool Limit Reached event is jmx-metric-threshold-percentage, which can be used to change the limit from the default of 80% to a higher or lower number. It requires a restart of the agent JVM t...
AppDynamics recommends using fio, a free tool for measuring disk I/O performance. Fio is meant to be used both for benchmark and stress/hardware verification. Fedora maintains builds of fio in their Extra Packages on Enterprise Linux (EPEL) reposito...
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