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Product Update, October 2020 (v20.10.0)

Watch this space for updates throughout the month   Want to be notified when new product updates are posted? Subscribe to Monthly Product Updates today! Learn how to subscribe here.    In October, we released versions 20.10.0 and 20.10.1 Controller a...

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India-based SaaS FAQ

As of October 30, 2020, AppDynamics is offering an India SaaS option with data residency located in Mumbai, India. This service is equivalent to the current SaaS offering based in the USA, UK, and Sydney.   We will be using regional-based cloud servi...

AppDynamics SaaS Maintenance and Communications

What kind of alerts and data behavior can I expect during SaaS maintenance?   AppDynamics makes new releases available every 6 weeks. Our goal is for all customers to be on the latest release so they have access to the latest features and fixes.   N...

Erin by AppDynamics Team (Retired)
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How do I use Puppet for AppDynamics agent deployment?

What do I need to know about using the sample script to build my own Puppet module?   Every deployment is different, so this task doesn't lend itself to one all-inclusive Puppet script maintained by AppDynamics. However, the attached sample script ca...

pclark by AppDynamics Team (Retired)
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Advanced NPM Guide for the AppDynamics Node.js Agent

AppDynamics Node.js Agent native dependencies and their environments   The AppDynamics Node.js Agent has multiple native dependencies which are keyed to particular environments. As such, the Agent works somewhat differently than other NPM packages.  ...

Product Update, September 2020

 Watch this space for updates. Want to be notified when new product updates are posted? Learn how to subscribe here.    We did not have a Controller or Enterprise Console release in September. However, the month included several key product enhanceme...

How do I get started with upgrading Database Agents

Release Upgrade Checklist for Database Agents   NOTE: The information in this article is not release-specific. You can reference it for any release   To make sure you complete all the tasks necessary for upgrading Database Agents after a release, ...

Why can't I download JavaScript Agent files for EUM?

Problem | Customers are unable to download adrum js files from CDN location(cdn.appdynamics.com). The error message for each customer may differ.For example, some common errors seen are: When you try to click download option, it says No jsagent file...

Step1.png search src field for adrum.js file URL.png download_save adrum.js file.png search for adrum-ext.js file download_save.png
Chitra.Lal by AppDynamics Team
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How do I get started with upgrading Machine Agents?

Release Upgrade Checklist for Machine Agents   Note: The information in this article is not release-specific. You can reference it for any release.   To make sure you complete all the tasks necessary for upgrading Machine Agents after a release, w...

How do I get started with upgrading Java Agents?

Release Upgrade Checklist for Java Agents   To make sure you complete all the tasks necessary for upgrading Java Agents after a release, we recommend following the upgrade checklist instructions below.    NOTE: The information in this article is no...

How do I enable the Events Service debugging port?

The Events Service port 9200 is disabled by default. This port is used for debugging purposes and will need to be turned on while troubleshooting.   Note: After the debugging session is done, remember to disable the property and restart the Events ...

Product Update, August 2020 (v20.8.0)

 Watch this space for updates. Want to be notified when new product updates are posted? Learn how to subscribe here.    In August, we released the v20.8.0 Controller and Enterprise Console as well as key product enhancements and agent updates. We als...

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