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Question How can I debug my controller install? Answer The Controller installer actually keeps a verbose log of what it is doing on every platform. The filename is of the general format i4j_log_Controller_nnnnnnnnnnnnnnnnnnn.log. On Linux, you ca...
Question How can I check the expiration date of the SSL certificate being used by my Controller? Answer 1. Use the following command and change localhost:8181 to match the controller you are querying. echo ^D |openssl s_client -connect localhost:...
I need to instrument an Adobe ColdFusion app — how do I do it? Table of Contents How do I install the Java Agent on Cold Fusion?Tips: ColdFusion with Java AgentResource Summary How do I install the Java Agent on Cold Fusion? Install the AppDynam...
This topic describes the tier and node life cycle within AppDynamics. Phase 1 - Agent Startup Phase 2 - Registration Phase 3 - Metric Registration Phase 4 - Metric Reporting Phase 5 - Metric Rollup A combination of agent logs and REST logs reveal t...
Understanding the AppDynamics error detection life cycle can help you to troubleshoot missing errors and related error metrics. Use agent log files to search for evidence of each phase of error detection and reporting. Errors and exceptions are cou...
Understanding the AppDynamics asynchronous (async) thread detection life cycle can help you to troubleshoot missing threads and related async metrics. Use agent log files to search for evidence of each phase of thread detection and reporting. The p...
What are the steps to enabling DEBUG mode for logging? Updated on 7/26/18 Most AppDynamics app agents use INFO level logging by default. Sometimes, it is useful to collect logs with DEBUG level logging—for example: when confirming life cycle phases...
ISSUE: Controller IP changed but the .NET Agent doesn't pick up the DNS Change The agents are configured to use a hostname currently to communicate with the Controller. The Controller's IP address and DNS entry are being changed, for example in the...
Updated 6/15/18 If one or more of your expected business transactions (BTs) are not appearing on the Business Transaction list in your Controller UI, complete the following troubleshooting steps to determine the root cause. Do you see any busines...
This flowchart describes the steps to confirm BT instrumentation when you are using a web framework. For a complete description of the BT Life Cycle, see: Business Transaction Discovery Life Cycle. Supported Framework? First check our lists of s...
To troubleshoot business transaction discovery it is helpful to have an understanding of the AppDynamics entity life cycle. A business transaction is a discrete piece of business application functionality that is tracked from beginning to end, potent...
Default JMX Metrics Example Some MBeans exposed by various supported application servers are preconfigued as JMX Metrics that can be viewed in the JMX Metrics Browser. In this screen capture of the JMX Metrics Browser, under Web Container Runtime,...
Question Our application uses JTurbo JDBC driver to connect to a MS SQL Database. We can not see the JDBC calls to the MS SQL Server database backend. How can we fix this? Answer Refer to this article Using Node Properties to Detect JDBC Backends ...
This article represents the latest collected set of wisdom from AppDynamics field engineers. For information on how to configure the Java Agent with TIBCO, see Configure the Java Agent for TIBCO BusinessWorks Required Agent version BusinessWorks...
For JBoss EAP AppDynamics supports the underlying JVM and framework versions. Our product documentation has specific installation instructions for JBoss (open-source versions) but those instructions do not necessarily work for JBoss EAP. JBoss EAP ...
Confirming Backend Discovery and Instrumentation This article describes the backend discovery life cycle. Understanding these details can help you debug instrumentation issues of backends that are not automatically discovered. The phases referred to ...
AppDynamics automatically discovers various entities that make up your web applications, such as app servers, databases, and remote services. Other activity in your application, such as errors, exceptions, async activity, and business transactions ar...
Contents: Who would use this workflow?How to know which POJO to use?ImplementationLimitations Who would use this workflow? Note: This workflow has largely been replaced by the Live Mode feature. If you don't see expected activity in your applica...
After installing AppDynamics Database Agent, if you see error messages similar to the following code the issue may be with OS monitoring for your Database collector. 15:33:48,718 ERROR [Agent-Scheduler-1] AServerCollector:199 - Error collecting hardw...
Users who are troubleshooting scenarios where the AppDynamics *Standalone Machine Agent is not reporting metrics as expected will find causes and solutions here. The following solutions apply to versions 4.4 and higher. Contents: Installation issu...
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