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How do I resolve the Windows Analytics Agent Service start-up error "Analytics Agent service terminated unexpectedly"?

Why am I seeing a Windows Analytics Service startup error? Symptoms Windows Analytics Agent service fails to start. However, if you start the Agent from the command line, the service starts as expected.The Event viewer shows the event:   ERROR: The ...

How do I resolve EUM license usage retrieval errors?

When I try to enable the End User Experience in the Controller, I get a license usage retrieval error While trying to enable the End User Experience in the Controller, it returns an error similar to this one:   EUM license usage retrieval failed (Err...

pclark by AppDynamics Team (Retired)
  • 5670 Views
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How can custom correlation be used with validation?

  Use Case Description Using the flight search sample application, this example shows the use of the validation configuration. Prior to applying the custom correlation configuration with validation, the flow map shows the following.   Flow Map Withou...

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pclark by AppDynamics Team (Retired)
  • 7291 Views
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Custom Correlation for Java Applications

Updated 6/20/18   The following article is intended for users who wish to implement custom correlation between Java applications/tiers using the AppDynamics' Java App Agent version 3.8 and higher.    For information regarding the .NET Agent, see here...

pclark by AppDynamics Team (Retired)
  • 32484 Views
  • 2 comments
  • 1 kudos

Why are snapshots missing in the Controller?

How does the monitored application, its BT characteristics and load, affect snapshots in the Controller? Updated on 7/30/18   This article describes common issues that can explain why expected snapshots might be missing in the Controller. The issues ...

pclark by AppDynamics Team (Retired)
  • 18148 Views
  • 1 comments
  • 0 kudos

How do I start an agent and WebLogic using an Ant script?

Question I am trying to start the Java Agent in a WebLogic environment that deploys and starts the Weblogic domains via an ANT script. Where in the Ant target do I place the agent. Has anyone tried to do instrumentation via an Ant script?   I added s...

pclark by AppDynamics Team (Retired)
  • 3469 Views
  • 0 comments
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How do I instrument JBoss Fuse?

Question Has anyone successfully instrumented a JBoss Fuse environment?   Answer Review this blog for the steps someone used for instrumenting JBoss Fuse 6.0.0:  http://peter-on-java.blogspot.com/2013/06/setup-appdynamics-for-fuse-esb-in-5.html

pclark by AppDynamics Team (Retired)
  • 4359 Views
  • 0 comments
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How do I block external access to the Controller Database?

This topic provides a firewall-based method to block external access to the Controller MySQL Database by dropping all traffic trying to connect to port 3388.   Environment and components Linux such as RHEL, Centos, systems using iptables if your syst...

pclark by AppDynamics Team (Retired)
  • 3336 Views
  • 0 comments
  • 0 kudos

How can I determine the root cause of CLR crashes?

Updated on 7/30/18   Question We see CLR crashes happening a few times a day. How can I use AppDynamics to determine the root cause of the crashes?   Answer One issue usually causes multiple CLR crashes. Here are some places to look to help you find...

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pclark by AppDynamics Team (Retired)
  • 11488 Views
  • 0 comments
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How does transaction correlation work in the Java environment?

This topic describes how transaction correlation works in the Java environment. In principle, it works largely the same for .NET and the other language agents.   Transaction correlation enables AppDynamics to do distributed transaction tracing in mod...

Business Transactions are Fundamentally Distributed.png Typical Cross-JVM Calls.png HTTP Request Structure.png JMS Call.png
pclark by AppDynamics Team (Retired)
  • 32303 Views
  • 4 comments
  • 4 kudos

Zero Calls Per Minute for a Business Transaction

Question A number of business transactions are showing up, but they have 0 calls (using data for last one year). Why they would at all show up. If a business transaction was discovered by an agent, that means there was a call for that business transa...

pclark by AppDynamics Team (Retired)
  • 7317 Views
  • 1 comments
  • 0 kudos

What should I do if I can't see all EUM pages and Ajax requests?

Question What if you see a case using EUM where you are not seeing all the expected Pages/Ajax requests?    For example, you observe that the Pages/Ajax grid only shows a few requests, even though in the Browser snapshots view you can see many more t...

EUM_pages_ajax_filters.png eum_pages_ajax_search.png
pclark by AppDynamics Team (Retired)
  • 3300 Views
  • 0 comments
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