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How do I resolve a non-admin user permissions errors in ALD, OIT, or custom memory structures? Problem When a non-admin user runs automatic leak detections (ALD), object instance tracking(OIT), or Custom memory structures, they may see the followi...
When running WebSphere with Security Enabled, the user must provide permissions to the Java Agent, to ensure a seamless interaction between the two. Add the following snippet to the security policy file: grant codeBase "file:\* AGENT_DEPLOYMENT_...
In order to view the SQL statements in transaction snapshots related to Postgres database, apply the following node properties. See: How to Add a Registered Node Property Property: jdbc-connectionsValue: org.postgresql.jdbc.PgConnectionProperty...
Problem: Users find JNI-related warning messages in application logs. Example: WARNING: JNI local refs: 76306, exceeds capacity: 32 at sun.instrument.InstrumentationImpl.getAllLoadedClasses0(Native Method) at sun.instrument.InstrumentationI...
Problem: Scenario 1: The Agent stops collecting or sending metrics to the Controller intermittently, but the Agent is shown as "running." All, or nearly all collectors are temporarily disabled via the UI. Agent logs include error messages sim...
When the Java or Database Agent stops communicating, or cannot communicate, with the Controller, and an error message appears in the agent logs, how do I disable the SSL certification validation between the agent and Controller? In this article... S...
Users running low on Events Service disk space may see an impact on production monitoring. These users may wish to delete historical data to recover disk space, when adding more space is not an option. Beginning with version 4.3, the Controller...
My application is start-up is taking longer after I added an AppDynamics Agent. Why does this happen and how do I resolve it? Delays in application start-up time after adding an Agent can be due to the Agent requesting configuration details from t...
Users can configure the display names for pages and iframes in the Controller UI. If the default naming configuration is enabled, AppDynamics will name a page using the first two segments of the page URL. It is possible to modify the default confi...
As of version 4.3, the admin information URL for on-premise EUM Servers (http://eum-host:port/eumaggregator/info) is disabled by default for security reasons. Users who wish to access this information can start the EUM Server with dev mode by addi...
Users with applications using a java.util.concurrent.Future package while making asynchronous calls can track their async call activity as follows: Open the Application Agent config file located at <agent-install-dir>\ver4.x.x.x\conf\app-agent-con...
Rulebooks are core to Universal Agent functionality. If rulebooks are not formatted properly, Universal Agent behavior is impacted when deploying Java or Machine agents. Use a JSON validator, such as JSON Lint, to ensure the rulebooks are formatte...
Problem: All Java Agents under the application have been registered successfully, but are reporting status as down. From the Agent logs: log file Solution: First, check if the Agents have been disabled? In the Controller UI, click on the A...
Users who want to increase or decrease the default metric registration limits for Machine or Application Agents can configure the maxMetrics property. Note: Changing these limits can affect the resource consumption of your deployment. Before you c...
Issue While running the docker-compose up command, the Docker container for the Machine Agent is not running. The following permission error is shown. Could not start up the machine agent due to: Failed to get a response from /info using a GET req...
A user unable to fetch wait-state information for the database may see the following error in the Controller UI: In the Controller's server.log file, the following error message indicates an incorrectly set configuration property: |SEVERE...
Users utilizing version 4.3.x Database Agents may experience an issue where the database Collector does not start, and no longer reports metrics to the Controller. The Database Agent logs will show one of the following errors for the problematic...
What do I need to know to set up a Database Agent with High Availability? In this article Starting principles when using High Availability (HA)Agent location and naming for HACrucial considerations for configurationAdditional Resources Starting p...
This article describes how to configure the AppDynamics Java Agent for TIBCO Business Works. Common Configuration and Deployment Scenarios The two most common ways to add the Java Agent to the TIBCO BusinessWorks process are: Configure and deploy us...
To configure Apache Solr version 6.5.x with AppDynamics Agent (preferably version 4.2.x or higher), use the following steps: Navigate to /<solr-home>/bin/solr.in.sh on the Controller machine.Add the following snippet to the solr.in.sh file in orde...
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