Click the Start a free trial link to start a 30-day SaaS trial of our product and join our community as a trial customer. If you are an existing customer do not start a free trial.
AppDynamics customers and established members should click the sign in button to authenticate.
When changing the IP address of a Controller Server, note the following: If there are no references to IP address in the domain.xml file (other than 127.0.0.1) then there is no change needed in this file.Within the /etc/hosts file, if there is IP ...
Question: Injecting special headers into an application payload is disturbing application functionality. How do I resolve this? Answer: Disable the exit call correlation based on the exit call that is being sent to the payload. There are two wa...
When creating database custom query metrics, if the queries are complex, they may return a timeout error message in the Database Agent logs. For example from DB2 database: Caused by: com.ibm.db2.jcc.am.SqlTimeoutException: DB2 SQL Error: SQLCOD...
For users who have reviewed the Confirming Backend Discovery and Instrumentation article, some JDBC database or remote service database calls may be missing from the Controller UI One potential cause could be when an Agent detects an API exit call/...
Problem: EUM users do not see any EUM metrics from the instrumented application on the Controller. To troubleshoot, open the EUM Processor's dropped beacon logs (located in EUM/logs/DroppedBeacon.log) which mark all dropped beacons as "invalid...
Problem Users with on-premise Controllers using Java Machine Agents report that no hardware metrics are showing on the Controller UI. To troubleshoot this issue, review the Machine Agent logs. The following error message indicates that the Agent...
To set up a Java Agent to automatically give unique names to nodes for the application, add the following element to the /conf/controller-info.xml file. <auto-naming>true</auto-naming> Example using a 4.2.14.0 Agent: Add the following e...
Older Controllers (prior to version 4.2.15) follow these instructions: Modify the following element located in the controller_home>/appserver/glassfish/domains/domain1/config/domain.xml file: <jvm-options>-Dappdynamics.controller.ui.deeplink.ur...
The Java Agent has been configured on an IBM Server and the following error messages are appearing in the application log files: ERROR UserInterface Displaying to the user an exception message that is not a UserDisplayableException java.lang.Ver...
How does a user utilize iNet Merlia driver based (Version 8.08) JDBC database calls? This database driver is not supported out of the box by AppDynamics, but users can configure the following Agent node properties in order to utilize this tool. ...
In order to calculate the volumes I/O metrics, a Machine Agent must use the disk file system command or df as well as the cat /proc/diskstats command in Linux. Then the Machine Agent matches the mount point and file system names of both of the comma...
Beginning with AppDynamics version 4.2.x, users can embed images directly into custom dashboards by encoding them as base64 and then using the encoded version as data:image/png;base64,<based64 encoded image> in the image's URL field. Encode ...
The analytics metrics show a failed status (or shows a "last run failed" message) in the Controller UI. To troubleshoot this issue, log into the Controller database and run the following query. 1. Navigate to the Controller/bin directory. 2...
How does a user determine the number of business transaction (BT) events that are published to the Analytics or Events Service Server by each application? Some users may see the following events limit message in the Analytic Agent logs and need to...
Problem: The user is unable to view queries and query wait states information in the Controller UI, even though the information has been captured and sent to the Controller by the Database Agent. Database logs show the following error messages: E...
The following FAQ is specific to non-High Availability Controller environments. For production Controllers that will not start, contact Support and include the Controller logs located in the installation directory. Questions I completed the Contro...
The following article explains the considerations and challenges when using any application that is a heavy user of I/O, like AppDynamics Controllers running on Virtual Machines (VMs). It is applicable to AppDynamics version 4.3.x. AppDynamics’ me...
Question How do I provide a username and password for an HTTP proxy for use with the Apache Web Server Agent or C/C++ SDK? Scope This article applies only to those versions of the Apache Web Server Agent and C/C++ SDK that utilize the standalone J...
How do I enable or disable Health Rules and policies using an API? Is there a way to delete Health Rules? In this article... HR Disable APIHR Enable APIPolicy Disable APIPolicy Enable API How do I delete Health Rules?Related Links APIs for enab...
Beginning with AppDynamics version 4.3.x, a user can enable and disable Collectors that they have created. Newly created Collectors are enabled by default. Users who want to discontinue monitoring a database without deleting the Collector prof...
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form