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Knowledge Base Articles

Optimizing usability for evolving applications

Intelligent monitoring in a rapidly changing digital landscape   Video Length: 4 min 17 seconds    CONTENTS | Introduction | Video | Transcript | Resources In line with enterprise applications transitioning to the cloud, the need for simplified and...

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FAQ: Simplified agent management and Smart Agent

Common questions and answers about simplified Agent Management with Smart Agent  This FAQ articulates some of the most common questions and answers about simplified agent management with the Smart Agent and the enhanced user interface, along with the...

Smart Agent: agent lifecycle management reimagined

Cisco AppDynamics unveils our robust new agent lifecycle management solution and its benefits  In November, we released a robust agent lifecycle management solution that leverages a Smart Agent which orchestrates the entire agent lifecycle management...

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Idea Exchange Submission Guidelines

What is the Idea Exchange? The Idea Exchange is a place for AppDynamics customers to share, vote, and discuss product enhancements that need innovative thinking. Once an idea is submitted, customers can vote and comment on each other's ideas. Here's...

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Analyzing transaction scores due to increased users

Analyze Transaction Scores to understand the impact of increased user activity   Video Length: 2 min 43 seconds    CONTENTS | Introduction | Video |Resources | About the presenter   An increase in user activity can create a larger impact of degraded ...

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User permissions for Java Agent binaries

What user permissions must be granted when installing Java Agent binaries? While installing Java Agents, it is mandatory for the user running JVM to have certain access permissions for agent binaries. In this article, find an approach for assigning t...

Streamline your CD pipeline for Cisco Cloud Observability

How can you leverage a monitoring-as-code mechanism to initiate new workload monitoring, or to create new visualizations?       CONTENTS | Introduction | Video |Resources | About the presenter  Video Length: 3 min 33 seconds  In this demo, see how Ci...

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Product Update, September 2023 (v23.9)

In September, v23.9 included enhancements to FSO Platform Developer Support, Cloud Native Application Observability,  SaaS Controller and Agent, and On-premises Platform. WATCH THIS PAGE FOR UPDATES — Click the Options menu above right, then Subscrib...

Proactive monitoring with automated alerts

Synthetic testing provides proactive email and text notification before end-user performance is affected   CONTENTS | Introduction | Video |Resources | About the presenter  Video Length: 2 min 46 seconds  E-commerce DevOps teams can use AppDynamics t...

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Use Business iQ to show business impact

When a payment process times out, customers may not complete their purchases. How can line-of-business application owners quantify the revenue risk? Video Length: 2 min 28 seconds  CONTENTS | Introduction | Video |Resources | About the presenter  Wh...

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Use embedded AI to find performance problems

 Use AppDynamics’ built-in machine learning capabilities to conduct fast and effective root cause analysis (RCA)  CONTENTS | Introduction | Video |Resources | About the presenter  Video Length: 2 min 16 seconds  The root cause of a performance transa...

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Featured Article

Just one Smart Agent: unlimited agent management control

Cisco AppDynamics Smart Agent will transform how you manage agent lifecycles across your environment

 Video Length: 9 min 3 seconds 

  CONTENTS | Video | Key Points and Timestamps | Resources

Cisco AppDynamics Smart Agent will transform how you manage your agent lifecycle. It orchestrates your agent lifecycle tasks through an enhanced UI, or through an advanced CLI. 

Learn about the recently released Smart Agent and Agent Management for Cisco AppDynamics in the video below. It includes an overview and short demonstration of the primary use case: identifying agents that must be updated, and how to perform agent updates in bulk. 

 

Key Video Points

Following are key points covered in the demonstration video. For your convenience, we've included timestamps where you can find the topics in the video. 

 

The ABCs of Smart Agent
00:00:22 - 00:00:39

Adhere to versioning compliance standards
Bolster installations, upgrades, and rollback processes—at scale
Centralize agent management control

 

A single Smart Agent Prerequisite. 00:00:44

To get started, first install the Smart Agent on any machine hosting applications that are or will be monitored. This process is very straight-forward: 

  1. Launch your console of choice 
  2. Install Smart Agent just like you would have installed the old agent. 

TIP | We published Debian in RPM packages to make it super convenient, or use one of our recently released Ansible Playbooks to distribute your Smart Agent at scale, use the Smart Agent CLI to distribute it, or integrate with your existing CICD tooling pipeline. 

 

Smart Agent UI and two use cases

Following, see a demonstration of the two use cases, (1) identifying agents that must be updated, and (2) how to perform agent updates in bulk, including an overview of the Smart Agent UI and capabilities.

00:01:23
The UI has been enhanced to indicate Agent statuses and provide agent management tools. 

App Server Agents tab
00:01:54
  • Status shows each agent's status
  • Managed column: Easily check to see whether or not Smart Agent is installed on each of your hosts as needed 
  • Filter button: Use to show the hosts that are managed or unmanaged 
  • Clickable list: on the right panel, see a list of agents that need review or attention

Bulk agent upgrades
00:04:40

Bulk upgrades are for agents of the same type

  • Select the upgrade version 
  • Make setting changes as needed or use the default configuration 
  • Repeat steps as needed for different agent types

Smart Agents tab
00:06:41
  • Check Smart Agents statuses, as well as what agents are connected to each of them 
  • See the Tasks in Process tab to view any upgrade process underway 
  • Troubleshooting: Under the History tab, see process status and access log files for completed, incomplete, or stalled processes

Export grid data
00:07:32
  •  View a grid of all agents under management control
  • Apply available filters, including out-of-date, update available, latest, unknown, specific applications, tiers, Smart Agent ID, monitoring status 
  • Download for use with Excel or other reporting utilities 

 

Additional Resources 

In the Agent Management documentation: 

Claudia.Landivar
AppDynamics Team (Retired)

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