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Knowledge Base Articles

Why is the Java Agent not reporting to the Controller?

Updated on 6/11/2018 Problem:   App Agent log is empty, or nothing is reported to the Controller.   Common Solutions:   If your agent is behind a network firewall or load balancer, open ports to enable communication between the agent and the Control...

Screen Shot 2018-06-14 at 11.11.26 AM.png
pclark by AppDynamics Team (Retired)
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Why can't I see MBean metrics in the Metric Browser?

This article covers some reasons that a configured MBean metric might not show up in the Metric Browser.   Confirm a Persistent Metric is Configured Not all MBeans are configured as persistent metrics in AppDynamics. First confirm that the informatio...

create-JMX-metric-rule-from-MBean.png
pclark by AppDynamics Team (Retired)
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Why don't I see expected MBeans in the MBean Browser?

AppDynamics provides out-of-the-box configuration of JMX/PMI metrics based on the MBeans exposed by many commonly used app servers.    The MBean Browser is accessed on the Node dashboard from the JMX tab. The browser is used to look at MBean metric v...

MBean-flowchart.png
pclark by AppDynamics Team (Retired)
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