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Users running low on Events Service disk space may see an impact on production monitoring. These users may wish to delete historical data to recover disk space, when adding more space is not an option. Beginning with version 4.3, the Controller...
Symptoms When starting the Events Service, the database does not report the events data. The following error message appears in the Controller UI under the Databases tab. Additional troubleshooting in the Controller's server.log file indic...
Symptoms The Events Service does not start after upgrading from version 4.2 to version 4.3. The following error message appears in events-service/logs/events-service-api-store.log: 1) Error injecting constructor, java.lang.IllegalArgumentException...
The Events Service cluster may not function correctly and its health state will be listed as red if there are unwanted indices either in the unassigned or initializing state. Example: In a browser or terminal, run the following: curl http://local...
Instrument the Events Service process for performance tuning using the following steps: Configure the Java Agent via the controller-info.xml file located in /AppD/AppServerAgent-4.x.x/ver4.x.x.0/conf.Add the following option to the <Events Service...
Use the health check URL on the Events Service admin port in order to get the status (green, yellow, or red) of the Events Service cluster. In the command line using curl, enter the <localhost:9081>/healthcheck URL and append the string ?pretty=tru...
Symptoms Users who are configuring a snapshot repository to take backups of the Events Service cluster, as outlined in the documentation (Back Up Events Service Data), within a Windows environment may encounter the following error message: Command...
Question When restarting the Events Service or Analytic Agent, do I need to delete leftover process ID (PID) from the previous session, such as events-service-api-store.pid or analytics-agent.id, manually by the user? Answer In previous versions, use...
Users who are unable to start version 4.3 of the Events Service should check the logs for the following error: Incompatible Java version detected while running the program. A newer version of Java may be required java.lang.UnsupportedClassVersionE...
Symptoms If you are unable to start the Events Service when using AppDynamics version 4.3, first review the nohup.out log file for the following error message: [main] INFO c.a.a.processor.AnalyticsService - Starting analytics processor with argum...
AppDynamics Events Service is the on-premise data storage facility for unstructured data generated by Application Analytics, Database Visibility, and End User Monitoring (EUM) deployments. To configure EUM to push raw data to Events Service, edit ...
Symptoms The command to configure the snapshot for events service fails with the below error: [2017-02-15T13:24:49,558+01:00] Error occurred [Error executing request to event service. Status code: [401]. Exception message: ["The supplied auth informa...
How do I diagnose and troubleshoot an error while installing the events service on Windows OS using the following command? D:\events-service>bin\events-service.exe service-install -p conf\events-service-api-store.properties --auto-start --log-verbos...
Description: I am upgrading my 3-node Events Service cluster from version 4.2.1.3 to 4.2.9.2 using the Platform Admin tool and the upgrade fails. How am I supposed to upgrade my cluster? Platform Admin Output: [appdynamics@controller platform_ad...
Symptoms On restarting the Events Service Cluster with the platform admin it fails with following error: ./bin/platform-admin.sh restart-events-service Restarting events service cluster. Please wait, as this operation may take some time. Events Ser...
Symptoms If the Events Service is not stopped gracefully before restarting the system, or if the Events Service process is killed abruptly, the Events Service start will fail. The Events Service log will have the below entry: ERROR] [main] [c.a.com...
The following document enlists the steps to migrate Data from the Controller in-built Events Service (Elastic Search) to a Clustered Events Service, with minimal downtime and no data loss Assumption If you are migrating a 4.1 cluster, then first co...
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