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Why isn't the EUM processor listening on the https port?

Symptoms The EUM processor is configured for https and the https port is specified in the configuration. After starting the EUM server, the process comes up on http port but it does not listen on the https port.   Diagnosis Any process needs a key...

Amit.Jha by AppDynamics Team
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Mobile Agent : Beacon - Some FAQs

Q1. If the mobile app (device) is offline for a long time, does the agent delete older data?Ans : Yes.   Q2. If the mobile app (device) is offline for a long time, how long the agent have older data?Or how much older data size can the agent has? If ...

How do I troubleshoot EUM certificate errors?

Table of Contents SymptomsDiagnosisSolution   Symptoms When trying to enable EUM for an application from the EUM configuration window, we get the following error:   Error The server encountered an internal error () that prevented it from fulfilling...

EUM_Error.jpg
Amit.Jha by AppDynamics Team
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How do I resolve EUM license usage retrieval errors?

Symptoms While trying to enable the End User Experience in the Controller, it returns an error similar to the following:   EUM license usage retrieval failed (Error fetching license usage information [org.apache.http.conn.HttpHostConnectException    ...

pclark by AppDynamics Team (Retired)
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What should I do if I can't see all EUM pages and Ajax requests?

Question What if you see a case using EUM where you are not seeing all the expected Pages/Ajax requests?    For example, you observe that the Pages/Ajax grid only shows a few requests, even though in the Browser snapshots view you can see many more t...

EUM_pages_ajax_filters.png eum_pages_ajax_search.png
pclark by AppDynamics Team (Retired)
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Access-Control-Allow-Headers Error in EUM

Symptoms You encounter an issue with the POST to /eumcollector/beacons.   JS error is "Request header field X-TS-AJAX-Request is not allowed by Access-Control-Allow-Headers". Diagnosis Research revealed that Access-Control-Allow-Headers is a CORS pr...

pclark by AppDynamics Team (Retired)
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