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How do I instrument Private Synthetic Agent (PSA)?

If you would like to instrument the Private Synthetic Agent for internal monitoring purposes, you can achieve it by using the steps below.    1. Locate the Synthetic-driver.bat file under the Private Synth Agent install folder and add the javagent.j...

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Why are there different values for EURT?

Problem: Values for EURT show considerable differences between the Pages and Ajax Request view and the Analyze view.    Analysis: By design, the EUM does not include outlier requests. However, the outlier requests are sent to the Events Service. If ...

Amit.Jha by AppDynamics Team
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Controller unable to communicate to EUM over HTTPS

Problem: The Controller is not able to communicate to EUM server over https. We see the error below in the Controller server log: WARNING|glassfish 4.1|com.singularity.ee.controller.beans.eumcloud.EUMCloudManagerBean|_ThreadID=172;_ThreadName=http-l...

Amit.Jha by AppDynamics Team
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Getting Error While Provisioning the EUM License

Some users see the following error message while executing the license-provision.sh for provisioning the EUM License.   ./provision-license /apps/AppDynamics/license.lic   This error is caused when the custom provider java.lang.Exception: useEncrypte...

Synthetic Scripts FAQ (Part I)

Table of Contents GeneralAlertsAvailability/LocationBrowsersEnvironmentsLanguages/LibrariesLimitations/RestrictionsMobile Synthetics See also Synthetic Scripts FAQ (Part II).   General What’s the best and easiest way to create a script? Start with th...

Joe.Catera by AppDynamics Team
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How to add custom user data via automatic injection

Question    How do I add custom user data via automatic injection?   Answer   1. Navigate to the Browser App that is linked to the APM app and click on configuration > Configure and Download JavaScript Agent. 2. Expand the advanced section.   I...

Amit.Jha by AppDynamics Team
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Beacons posting stops on a page

Problem:   A page instrumented with the AppDynamics JavaScript Agent sends beacon initially, but eventually stops sending the beacon. This issue occurs when pages are not refreshed, and continue making the Ajax call.   This is due to Appdynamics hav...

Amit.Jha by AppDynamics Team
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