Click the Start a free trial link to start a 30-day SaaS trial of our product and join our community as a trial customer. If you are an existing customer do not start a free trial.
AppDynamics customers and established members should click the sign in button to authenticate.
The following articles were compiled and written by @george.herman. To provide feedback, comment below or in the individual articles directly. RAID Introduction RAID Types and Comparison RAID Controller Choices - Hardware vs. Software Computing RA...
RAID stands for Redundant Arrays of Independent/Inexpensive Disks. By combining drives in various configurations, administrators can achieve greater performance and/or redundancy than when the drives are operated alone. RAID can be implemented as e...
IP Ranges to connect to AppDynamics SaaS Controller, Analytics and EUM AppDynamics SaaS customers must make sure that their Agents can communicate to the AppDynamics SaaS Infrastructure (including the Controller, Analytics, and EUM) from the custom...
Users may see the following error message within the Controller's server.log file while starting the Controller services: glassfish 4.1|javax.enterprise.system.core|_ThreadID=18;_ThreadName=RunLevelControllerThread-1494297696091;_TimeMillis=1494297...
How do I enable debug logging for the Platform Admin tool? Debug logging can be helpful for getting detailed information when troubleshooting any issue. However, since debug logging generates a large amount of logging, it is not enabled by defau...
Question How do you change the Controller username for a Controller install for Linux on-premise? Answer To change the AppDynamics username complete the following steps: Ensure that all AppDynamics processes are stopped.Obtain the username and gr...
NOTE: This article is self-service content for on-premises Controller versions v4.3 and prior. For assistance with subsequent versions of on-premises Controller, please reach out to your AppDynamics representative for further Professional Services....
After a v4.3 upgrade, some users may need to resolve an error AppDynamics v4.3 offers persistent view options for users using a POST request. Because some Java versions can't parse slashes ("/") in POST query parameters unless the "/" is defined in t...
Some users may have multiple on-premise Controllers running on standby in order to limit downtime. These users may wish to use a load balancer, which decides how traffic should be channeled and protects each server from the risk of being overloaded....
When changing the IP address of a Controller Server, note the following: If there are no references to IP address in the domain.xml file (other than 127.0.0.1) then there is no change needed in this file.Within the /etc/hosts file, if there is IP ...
Older Controllers (prior to version 4.2.15) follow these instructions: Modify the following element located in the controller_home>/appserver/glassfish/domains/domain1/config/domain.xml file: <jvm-options>-Dappdynamics.controller.ui.deeplink.ur...
The following FAQ is specific to non-High Availability Controller environments. For production Controllers that will not start, contact Support and include the Controller logs located in the installation directory. Questions I completed the Contro...
Service Endpoint Limits: For each App Agent, there is a limit of 25 service endpoints per entry point type and a total of 50 service endpoints per Agent. These limits are controlled by the "max-service-end-points-per-entry-point-type" and "max-ser...
How do I change AppDynamics SaaS Controller alerts so they reflect my timezone? By default, SaaS Controller alerts show the Controller's timezone, even if the recipient's timezone is different. This can add cognitive load for the recipient, as they ...
In a large MySQL database with numerous tables and partitions, the information_schema.partitions table is built serially and is cached once built. This is so the App Server can be restarted quickly if the database is not also restarted. For this ...
When the Controller is set up for High Availability, users see a "Controller disabled on this host" message on the secondary Controller when a partial replication is run and full replication with the -f flag is not yet complete. When a replication...
How do I resolve "Network Communication Error" in the Controller UI? Table of Contents Syptoms Diagnosis Solution Symptoms The following "Network Communication Error" appears in the Controller UI: Diagnosis Error message in <controller_home>/l...
The property that controls the threshold for the Resource Pool Limit Reached event is jmx-metric-threshold-percentage, which can be used to change the limit from the default of 80% to a higher or lower number. It requires a restart of the agent JVM t...
Symptoms On a Linux machine, using High Availability mode on the primary Controller or the single Controller on which service scripts are installed in non-High Availability mode, the command service appdcontroller start does not start the App Server....
Symptoms While taking a metadata backup of the Controller using the ControllerMetadataBackup.sh script (as outlined in the Controller Data Backup and Restore documentation) it fails with error message: mysqldump: Got error: 2002: Can't connect to l...
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form