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Firewall, Proxy and Load Balancer FAQ

Some users may have multiple on-premise Controllers running on standby in order to limit downtime. These users may wish to use a load balancer, which decides how traffic should be channeled and protects each server from the risk of being overloaded....

Erin by AppDynamics Team (Retired)
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How do I modify the deep link URL in alert emails?

Older Controllers (prior to version 4.2.15) follow these instructions:    Modify the following element located in the controller_home>/appserver/glassfish/domains/domain1/config/domain.xml file:   <jvm-options>-Dappdynamics.controller.ui.deeplink.ur...

Why won't my Controller start?

The following FAQ is specific to non-High Availability Controller environments.  For production Controllers that will not start, contact Support and include the Controller logs located in the installation directory.   Questions I completed the Contro...

How to customize service endpoints

Service Endpoint Limits:   For each App Agent, there is a limit of 25 service endpoints per entry point type and a total of 50 service endpoints per Agent. These limits are controlled by the "max-service-end-points-per-entry-point-type" and "max-ser...

Erin by AppDynamics Team (Retired)
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How do I resolve "Network Communication Error"?

How do I resolve "Network Communication Error" in the Controller UI? Table of Contents Syptoms Diagnosis Solution   Symptoms The following "Network Communication Error" appears in the Controller UI:     Diagnosis Error message in <controller_home>/l...

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How do I redirect HTTP requests to HTTPS on Linux?

Users can redirect requests from HTTP to the HTTPS Controller port on Linux using Iptables.   In your computer terminal, replace eth0 with your actual interface name using the following command: sudo iptables -A PREROUTING -t nat -i eth0 -p tcp --dp...

How do I reset the Controller root user password?

You can change the root user password from the AppDynamics Administration Console page.   Note: If using the "Forgot Password" link, the emailed token will expire four hours after it is sent. The duration of this token is not configurable.   To chan...

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Erin by AppDynamics Team (Retired)
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