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Getting Started with Business iQ for AppDynamics

Introduction  How does the overall performance of your application environment affect your business? Business iQ can help users understand how the performance of their application environment and end-user applications ties to the business data of the...

Erin by AppDynamics Team (Retired)
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AppDynamics Installation Prerequisites for Business iQ

For users who want to see every customer journey and interaction with real-time business monitoring, AppDynamics is offering Business iQ (BiQ). The following article outlines how to implement Business iQ for AppDynamics version 4.4.x.   Additionally...

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Erin by AppDynamics Team (Retired)
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Why does the Analytic Agent fail to start?

Analytics Agent refuses to start and the Machine Agent or Analytics Agent logs contain an exception   Problem You may come across an issue where the Analytics Agent refuses to start up due to the java.lang.NoSuchMethodError: io.dropwizard.logging.Lo...

Analytics search - ADQL SELECT funnel Query

  We now have a funnel query possible apart from using the Funnel creation from UI widget. A few examples of how it can be used are shown below:    General syntax:  select funnel(<field>, step filters, showHealth=true, health="NORMAL"), * from trans...

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Chitra.Lal by AppDynamics Team
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How do I increase the snapshot reporter queue size?

Problem Request Segment Data Queue holds the request snapshots captured by agent and sends details to controller every minute. For that minute, agent will hold all the request segment data in a queue and send it at one go. If there are many snapshot...

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How do I change the page name in an ADQL query?

Question Is it possible to change the page name in the search result displayed from ADQL queries?    Answer As of version 4.4, there is no way to change the page name in the ADQL query. The page names will be displayed as it is in the Events Store...

Amit.Jha by AppDynamics Team
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How are customers using Business iQ for AppDynamics?

AppDynamics Business iQ offers real-time context from customer to code – connecting application performance data to business outcomes. To see how you can leverage Business iQ, check out these six examples of common use cases below. At the bottom of ...

Business Health.png User Journey.png Customer Segments.png Release Validation.png
Erin by AppDynamics Team (Retired)
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How do I resolve common issues with Business iQ?

Common Issues Events Service Won't Start Analytics Agent Won't Start Analytics Agent Is Not Sending Data Permissions Errors / Unable to View Data in the UI Agents Properly Configured but Data Not Showing Up in UI Transaction Analytics Not All Showing...

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Erin by AppDynamics Team (Retired)
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How do I troubleshoot failed analytics metrics?

The analytics metrics show a failed status (or shows a "last run failed" message) in the Controller UI.       To troubleshoot this issue, log into the Controller database and run the following query.   1. Navigate to the Controller/bin directory. 2...

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How to resolve Analytics Agent startup failure

Symptoms  The Analytics Agent startup fails with the following error in the Analytics Agent logs:   [2017-06-02T13:09:47,657+02:00]  [ERROR]  [analytics-agent-sync-thread-0]  [c.a.a.agent.sync.ErrorMessageHelper]  Analytics agent failed to connect t...

Amit.Jha by AppDynamics Team
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How do I use the Analytics Agent health check URL?

Use the Analytics Agent health check URL in order to check the flow of business transactions and logs, as well as the connection status from the server where the Analytic Agent is hosted to the Events Service.   Using curl on the command line, enter...

How do I query a range of IP addresses?

Question Can I query a range of IP addresses when using ADQL to find browser records or session data?   Answer It is not possible to query a range of IP addresses; however, users can add wildcard search to their query to achieve similar results.   Ex...

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