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How do I troubleshoot failed analytics metrics?

The analytics metrics show a failed status (or shows a "last run failed" message) in the Controller UI.       To troubleshoot this issue, log into the Controller database and run the following query.   1. Navigate to the Controller/bin directory. 2...

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How to resolve Analytics Agent startup failure

Symptoms  The Analytics Agent startup fails with the following error in the Analytics Agent logs:   [2017-06-02T13:09:47,657+02:00]  [ERROR]  [analytics-agent-sync-thread-0]  [c.a.a.agent.sync.ErrorMessageHelper]  Analytics agent failed to connect t...

Amit.Jha by AppDynamics Team (Retired)
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How do I use the Analytics Agent health check URL?

Use the Analytics Agent health check URL in order to check the flow of business transactions and logs, as well as the connection status from the server where the Analytic Agent is hosted to the Events Service.   Using curl on the command line, enter...

How do I query a range of IP addresses?

Question Can I query a range of IP addresses when using ADQL to find browser records or session data?   Answer It is not possible to query a range of IP addresses; however, users can add wildcard search to their query to achieve similar results.   Ex...

How do I increase the maximum SQL capture length?

If you have changed your SQL capture settings from filter parameter values to capture raw SQL, longer SQL queries are now truncated to 999 characters. To change this character limit within the Controller, edit or register a new node property.   In th...

App Server Configuration window
Erin by AppDynamics Team (Retired)
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How do I resolve the Windows Analytics Agent Service start-up error "Analytics Agent service terminated unexpectedly"?

Why am I seeing a Windows Analytics Service startup error? Symptoms Windows Analytics Agent service fails to start. However, if you start the Agent from the command line, the service starts as expected.The Event viewer shows the event:   ERROR: The ...

How does transaction correlation work in the Java environment?

This topic describes how transaction correlation works in the Java environment. In principle, it works largely the same for .NET and the other language agents.   Transaction correlation enables AppDynamics to do distributed transaction tracing in mod...

Business Transactions are Fundamentally Distributed.png Typical Cross-JVM Calls.png HTTP Request Structure.png JMS Call.png
pclark by AppDynamics Team (Retired)
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