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Troubleshooting Agent Issues - FAQs

How can I troubleshoot Agent issues?   Table of Contents Delete an abandoned Machine AgentSet up alerts for Agent statusIssue with account keysAgent overhead or crashTimeout issueMultiple apps on the same serverList of Agents   How do I delete an a...

Erin by AppDynamics Team (Retired)
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PHP Agent installation troubleshooting guide

After PHP agent installation there are a few cases when the agent does not report to the Controller. The following article describes the basic troubleshooting steps to verify the installation and place the agent configuration files in proper place. ...

Erin by AppDynamics Team (Retired)
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How do I validate Universal Agent rulebooks?

Rulebooks are core to Universal Agent functionality. If rulebooks are not formatted properly, Universal Agent behavior is impacted when deploying Java or Machine agents.   Use a JSON validator, such as JSON Lint, to ensure the rulebooks are formatte...

Instrumenting Solr 6.5.x with AppDynamics Agent

To configure Apache Solr version 6.5.x with AppDynamics Agent (preferably version 4.2.x or higher), use the following steps:   Navigate to /<solr-home>/bin/solr.in.sh on the Controller machine.Add the following snippet to the solr.in.sh file in orde...

Preet.Gaur by AppDynamics Team
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Verify AppDynamics Software Downloads with PGP

Beginning with the AppDynamics Pro 4.3.3, AppDynamics uses PGP to sign the following agent packages:   Java AgentMachine AgentPython Agent pip packageMachine Agent rpm package    The AppDynamics PGP public key is hosted on https://pgp.mit.edu under ...

How do I delete abandoned Machine Agents?

A Machine Agent is considered to be abandoned when it is not attached to any APM agents.   There are two ways to delete the abandoned machine agent: From the Controller UI by creating a dummy application.Manual deletion from the DB.   How do I delete...

tmallick by Producer
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