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on 10-05-2017 11:17 AM - edited on 10-31-2018 02:56 PM by Nina.Wolinsky
For some Linux users who are trying to install EUM, the installer will not launch and the following error message is shown in the logs:
./euem-64bit-linux-4.3.5.7.sh Unpacking JRE ... Preparing JRE ... Starting Installer ... java.lang.ArrayIndexOutOfBoundsException: 0 at sun.font.CompositeStrike.getStrikeForSlot(CompositeStrike.java:75) at sun.font.CompositeStrike.getFontMetrics(CompositeStrike.java:93) at sun.font.FontDesignMetrics.initMatrixAndMetrics(FontDesignMetrics.java:359) at sun.font.FontDesignMetrics.<init>(FontDesignMetrics.java:350) at sun.font.FontDesignMetrics.getMetrics(FontDesignMetrics.java:302) at sun.swing.SwingUtilities2.getFontMetrics(SwingUtilities2.java:1113) at javax.swing.JComponent.getFontMetrics(JComponent.java:1626) at javax.swing.text.WrappedPlainView.updateMetrics(WrappedPlainView.java:318) at javax.swing.text.WrappedPlainView.updateChildren(WrappedPlainView.java:297) at javax.swing.text.WrappedPlainView.insertUpdate(WrappedPlainView.java:463) at javax.swing.plaf.basic.BasicTextUI$RootView.insertUpdate(BasicTextUI.java:1610) at javax.swing.plaf.basic.BasicTextUI$UpdateHandler.insertUpdate(BasicTextUI.java:1869) at javax.swing.text.AbstractDocument.fireInsertUpdate(AbstractDocument.java:201) at javax.swing.text.AbstractDocument.handleInsertString(AbstractDocument.java:748) at javax.swing.text.AbstractDocument.insertString(AbstractDocument.java:707) at javax.swing.text.PlainDocument.insertString(PlainDocument.java:130) at javax.swing.text.DefaultEditorKit.read(DefaultEditorKit.java:273) at javax.swing.JEditorPane.setText(JEditorPane.java:1415) at javax.swing.JEditorPane.<init>(JEditorPane.java:293) at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.init(Unknown Source) at com.install4j.runtime.installer.frontend.headless.ConsoleScreenExecutor.<init>(Unknown Source) at com.install4j.runtime.installer.frontend.headless.InstallerConsoleScreenExecutor.<init>(Unknown Source) at com.install4j.runtime.installer.Installer.getScreenExecutor(Unknown Source) at com.install4j.runtime.installer.Installer.runInProcess(Unknown Source) at com.install4j.runtime.installer.Installer.main(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.exe4j.runtime.LauncherEngine.launch(Unknown Source) at com.install4j.runtime.launcher.Launcher.main(Unknown Source) Could not display the GUI. This application needs access to an X Server. ******************************************************************* You can also run this application in console mode without access to an X server by passing the argument -c *******************************************************************
This issue is caused by a known problem with Redhat.
More information:
Create a file called local.conf
in the /etc/fonts
directory with the following contents and try the installation again. This will force Utopia to be the default font used by the JRE.
<?xml version='1.0'?> <!DOCTYPE fontconfig SYSTEM 'fonts.dtd'> <fontconfig> <alias> <family>serif</family> <prefer><family>Utopia</family></prefer> </alias> <alias> <family>sans-serif</family> <prefer><family>Utopia</family></prefer> </alias> <alias> <family>monospace</family> <prefer><family>Utopia</family></prefer> </alias> <alias> <family>dialog</family> <prefer><family>Utopia</family></prefer> </alias> <alias> <family>dialoginput</family> <prefer><family>Utopia</family></prefer> </alias> </fontconfig>
If you don't have root access, you can also create ~/.config/fontconfig/fonts.conf
with the same contents. Log out and log back in again to the Server.
If you don't have root access, you can also create " ~/.config/fontconfig/fonts.conf" with the same contents, logout and login again to the server.
@David.Lopes Thanks for sharing that tip! I've incorporated it to the article.
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