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Why are Business Transactions registered in the main BT dashboard and All Other Traffic?

Table of Contents

Issue

Scenario 1

Scenario 2

Solution

 

Issue

Specific Business Transactions (BTs) are registered in both the main BT list and all other traffic under the same tier. This happens for two reasons:

 

Scenario 1

  • There are multiple nodes under a tier.
  • BT - X is registered under node-1 of a tier.
  • You have selected "Enable Business Transaction lock down" in the following screenshot. This is selected by choosing Configuration > Instrumentation > Select App

EnableBTLockDown.png

 

 

  • After performing the aforementioned actions, the transactions that are already selected are frozen, and any BTs attempting to register will be moved to "All other traffic."
  • Suppose the same transaction BT - X is trying to register from node-2 of same tier. Though there is the same BT from another node of the same tier, this would be pushed into "All other traffic."
  • The BT will appear in both places (BT list and All other traffic).

    Conclusion/Solution: If you still want to register the same BT from second node again, disable the lock down on the BT.

    Ref doc:
     https://docs.appdynamics.com/display/LATEST/Organize+Business+Transactions#OrganizeBusinessTransacti...

 

Scenario 2

  • Similar to the aforementioned example, there are multiple nodes under a tier.
  • BT - X is registered under node-1 of the tier.
  • node-2 has similar jvm instance and it hasn't detected the same BT yet.
  • node-2 has met the BT limit, which is in excess of 50.
  • After the limit has been reached, the BT - X attempts to register from node-2.
  • BT - X would be moved into "All other traffic", which results the same BT appearing in both the BT list and All other traffic.
  • BT - X of node-1 is showing in BT list and BT - X of node-2 will display in "All other traffic".

 

Solution

  1. Figure out the node from which the BT is appearing in "All other traffic," as we aren't sure it is from node-2.
  2. Open transaction snapshots of all other traffic and figure out in which node BT - X is registered.
  3. Exclude some business transactions from the aforementioned node.
  4. On "All other traffic" select BT - X, then click Register so that it appears in the main BT list.
Version history
Revision #:
8 of 8
Last update:
‎12-22-2018 12:26 PM
Updated by:
 


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