Table of Contents
Issue
Scenario 1
Scenario 2
Solution
Issue
Specific Business Transactions (BTs) are registered in both the main BT list and all other traffic under the same tier. This happens for two reasons:
Scenario 1
- There are multiple nodes under a tier.
- BT - X is registered under node-1 of a tier.
- You have selected "Enable Business Transaction lock down" in the following screenshot. This is selected by choosing Configuration > Instrumentation > Select App.
- After performing the aforementioned actions, the transactions that are already selected are frozen, and any BTs attempting to register will be moved to "All other traffic."
- Suppose the same transaction BT - X is trying to register from node-2 of same tier. Though there is the same BT from another node of the same tier, this would be pushed into "All other traffic."
- The BT will appear in both places (BT list and All other traffic).
Conclusion/Solution: If you still want to register the same BT from second node again, disable the lock down on the BT.
Ref doc: https://docs.appdynamics.com/display/LATEST/Organize+Business+Transactions#OrganizeBusinessTransacti...
Scenario 2
- Similar to the aforementioned example, there are multiple nodes under a tier.
- BT - X is registered under node-1 of the tier.
- node-2 has similar jvm instance and it hasn't detected the same BT yet.
- node-2 has met the BT limit, which is in excess of 50.
- After the limit has been reached, the BT - X attempts to register from node-2.
- BT - X would be moved into "All other traffic", which results the same BT appearing in both the BT list and All other traffic.
- BT - X of node-1 is showing in BT list and BT - X of node-2 will display in "All other traffic".
Solution
- Figure out the node from which the BT is appearing in "All other traffic," as we aren't sure it is from node-2.
- Open transaction snapshots of all other traffic and figure out in which node BT - X is registered.
- Exclude some business transactions from the aforementioned node.
- On "All other traffic" select BT - X, then click Register so that it appears in the main BT list.