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SIM/Machine Agent not capturing Network metrics

Question

 SIM/Machine Agent is not capturing Network metrics, and we are seeing no metrics in the Network tab

 

no-network-data-Found.png

 

Answer

First we need to check whether the customer is using any third party interface multiplexors, or any NIC card configuration.

If this is the case,  SIM does not handle the third part interfaces or NIC card configuration currently and due to that we are seeing the blank page in Network tab.

 

If still Network metrics need to monitor then try switching to Sigar API (but then we will lose all of the SIM functionality)

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2 of 2
Last update:
‎01-08-2018 09:40 PM
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