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How to invite self-service users to an organization

Company administrators can invite self-service users to join their organization.

 

Do not try to add a new user. This will fail with the error message as shown below.

 

new_user.png

 

Instead, after logging into Appdynamics.com, navigate to the account page.

 

1. Mouse over the name in the top-right corner of the page, and click the Manage Users link.

 

admin_account.png

 

2. From the user page, click the Invite Users button.

Invite_user_btn.png

  

3. The following window will pop up asking you to invite a user to your organization.invite_user_form.png

 

4. Fill the form and click on Send Invite button. This sends out an invitation link to the email addresses indicated.

invite_user_send.png

 

5. When a recipient clicks the invitation link, the user is registered to the account and taken to the account page. If they are not logged into a portal account, they will need to complete the login process, after which they are redirected to the account page.

 

 

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Last update:
4 weeks ago
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