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on
06-28-2017
09:31 AM
- edited on
04-08-2021
08:43 PM
by
Claudia.Landiva
The .Net Agent is not able to connect to the Controller, due to an incorrect account name and account access keys in the .Net Agent configuration.
The following error message appears when using an SSL connection (port 8181/443):
Controller communication failed. Details: The remote server returned an error: (401) Unauthorized.
Please use certmgr.msc to add Controller Certification Authority certificate to
"Trusted Root Certification Authorities" at computer account (system) level.
NOTE: The SSL error is a red herring. The (401) Unauthorized
piece of the message is important.
The following error message appears when using a non-SSL connection (port 8090/80):
Controller communication failed. Details: The remote server returned an error: (401) Unauthorized.
Verify the account credentials in the Controller UI using the following steps (applicable to v4.3):
It doesn't work that way
Looking into this, @Miguel.Pedraza. In the meantime, feel free to amplify.
Claudia Landivar
Community Manager & Editor
Following up, @Miguel.Pedraza — I reached out to our .NET team and they didn't spot an error in the article. It would help if you could offer more detail about what is going wrong for you.
If you've subsequently resolved the issue, please do share the journey and the result!
Best,
Claudia Landivar
Community Manager & Editor
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