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Erin
AppDynamics Team (Retired)

When I can’t sign in to the AppDynamics Support portal, what are the steps to resetting my password?

 

If you're having trouble signing in to AppDynamics Support portal and need to reset your password:

 

  1. Navigate to the Sign-in page at https://login.appdynamics.com/sso/authenticate

  2. Click the Reset Password link below the Next button. 
     

    AppDynamics sign in page, with Reset Password linkAppDynamics sign in page, with Reset Password link

     

  3. You should receive an email with a link allowing you to reset your password. When you reset your password, it  should be at least 8 characters long, including a lowercase letter, an uppercase letter, and a symbol.
    AppDynamics password reset dialogAppDynamics password reset dialog

    If you don’t receive this email, check your email client's spam folder.

     
Comments
Albert.Chang
Community Manager
Version history
Last update:
‎04-05-2021 12:38 PM
Updated by: