Knowledge Base

Showing results for 
Search instead for 
Did you mean: 

Error "No Identity Entity associated with id" in server log when trying to trigger a scheduled report


Scheduled report mail is not working, and the following error message appears in the server logs.


Caused by: java.lang.IllegalStateException: No Identity Entity associated with id



The user who had created these reports has been deleted. A new user must create new reports as entities are not associated with this user id. 


Refer to the "Created By" column in the reports screen to verify the user id.




Version history
Revision #:
3 of 3
Last update:
‎09-14-2018 01:53 PM
Updated by:
Labels (1)

Found this article helpful? Click the Thumbs Up button.
Have an additional comment? Post it below.
0 Kudos