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Error "No Identity Entity associated with id" in server log when trying to trigger a scheduled report

Problem 

Scheduled report mail is not working, and the following error message appears in the server logs.

 

Caused by: java.lang.IllegalStateException: No Identity Entity associated with id

 

Solution 

The user who had created these reports has been deleted. A new user must create new reports as entities are not associated with this user id. 

 

Refer to the "Created By" column in the reports screen to verify the user id.

 

Report_User.pngReports

 

Version history
Revision #:
3 of 3
Last update:
‎09-14-2018 01:53 PM
Updated by:
 
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