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AppDynamics Team (Retired)


Is it required to import the certificate for for communicating over https?



Our SaaS end points uses certificates signed by trusted authority which is trusted by standard truststore. If our agent is talking directly to the saas end point, we do not need to add the certificates.

However if the agent talks to the analytics end point using a proxy or it is using a JDK with its own custom keystore, we may need to add the server certificate for the analytics end point. Below is the steps to get the certificate:

1. Access and click on the lock icon. Click on More Information from the drop down.

2. It will display you security information. Click on view certificate. After the certificate box opens, click on Details tab.

3. In this tab you have option to export the certificate.

The stepwise screenshots are below:


Screen Shot 2017-12-22 at 5.04.12 PM.pngScreen Shot 2017-12-22 at 5.04.20 PM.pngScreen Shot 2017-12-22 at 5.04.28 PM.pngScreen Shot 2017-12-22 at 5.04.40 PM.pngScreen Shot 2017-12-22 at 5.04.47 PM.png


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Last update:
‎09-07-2018 11:12 AM
Updated by:
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