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I can see from this document  that Appdynamics out of the box supports transaction correlation for Apache Synapse. WSO2 ESB is built on top of Apache Synapse, so it should work for WSO2 ESB as well. As mentioned in , I've enabled "enable-soap-header-correlation", then I can see in the controller dashboard that multiple tiers (different WSO2 products such as WSO2 API Manager and WSO2 ESB) are connected, I can see business transactions and snapshots. But the call graph includes only the top level class, it doesn't show all the classes/methods that follows the top level class. Is there anything else I need to configure to view the entier call graph?
See these screenshots.
Also, what entry/exit points you are using internally for Apache Synapse? The proper entry point would be receive() method of org.apache.synapse.core.
Can you please let me know what entry/exit points you are using internally, if you say transaction correlation is supported out of the box for Apache Synapse?
It appears that the whole duration of the request processing was 7ms in your case, and it contained no backend calls or monitored thread handoffs.
It is likely that you need to include some classes in your fork-config configuration to see thread handoff activity. What is actually happening downstream of these requests arriving?
This is almost certianly due to additional fork-config configuration being required to track the async transactions within the API gateway, and perhaps some additional entry/exit configuration being required.
What version of WSO2 are you using? The documentation specifically mentions v4.7 in the support matrix.
You might be best opening a support ticket so the team can help you investgate this.
The doc  says that all classes not excluded are by default included. I haven't modified my app-agent-config.xml and I can see that the default "excludes" configuration doesn't exclude any WSO2's or Synapse's classes or packages. Still you want me to explictly add WSO2's and Synapse's classes/packages in "includes" configuration?