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SAP Java system is unable to start post AppD java agent upgrade

Nandani.Bhardwaj
Explorer

‎06-16-2022 07:03 AM

We have upgraded the AppD JAVA agent to version 22.3.0.33637 on SAP JAVA System.

After updating javaagent, when we try to start SAP JAVA system, we have seen a couple of issues as below:
1.  SAP system is not getting started.

2. When the system gets started somehow, our SAP NWA URL  is not reachable at all.

However, after removing the parameter "-javaagent:/usr/sap/<SID>/appdyanmics/javaagent.jar" from SAP Configtool, followed by a full system restart, we are then able to access the NWA URL. But after doing so, no data gets populated in AppD Dashboard.

 

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2 REPLIES 2

Ryan.Paredez
Community Manager

‎06-21-2022 09:21 AM

Hi @Nandani.Bhardwaj,

I'm sharing this with the PM. Since this seems like a bug, I would also recommend submitting a Support ticket.


Thanks,
Ryan, AppDynamics Community Manager


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Abhinav.Tiwari
Moderator
Moderator

‎06-22-2022 02:50 PM

Hey Nandani,

Can you file a support ticket and share in this channel. I will ensure it gets verified and resolved soon.

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