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Permissions are getting resetted everytime for the Analytics Admin roles

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Permissions are getting resetted everytime for the Analytics Admin roles

Hi,

 

I am having an issue with the Permissions/roles for Analytics Admin role which is getting resetted for everytime login. 

 

AppDynamics Version 4.2.15.0, build 27

 

 

Attached the Screenshots 

 

 

Thanks,

Teja

 

Permissions are getting resetted everytime for the Analytics Admin roles
4 REPLIES 4
AppDynamics Team

Re: Permissions are getting resetted everytime for the Analytics Admin roles

Teja,

 

Can you let us know about how you have given the role to your user

 

 

 

Regards,

Mohammed Rayan



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Builder

Re: Permissions are getting resetted everytime for the Analytics Admin roles

 We are using the SAML Account for authentication and I have added the existing user to the one of the group 'Admin group"  and then selected the required roles and saved. Once the user is logging out and login back, all the permissions are getting resetted . 

 

Then, I tried to  add the roles at the Group level where the roles are showing as assigned. But user is facing permissions issue when signed in back.

 

Attached few screenshots.

 

Thanks,

Teja

AppDynamics Team

Re: Permissions are getting resetted everytime for the Analytics Admin roles

Thanks.

can you check by directly assigning the role to the user instead of going via group and see if it works

 

Regards,

Mohammed Rayan



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Builder

Re: Permissions are getting resetted everytime for the Analytics Admin roles

i did the same but having the same issue. Do I need to check anything from SAML account .

 

 

 

 

 

Thanks,

Teja