PHP Agent installation

[Tim.Li]

Hi,

I am trying to install the PHP Agent to the PHP server. I am following the bellow article to install:

https://docs.appdynamics.com/display/PRO45/Install+the+PHP+Agent+by+Shell+Script

The installation should be success, I didn't see any error during the installation. After the installation, I restart the php-fpm service, but cannot find any JAVA process. The server also installed the ngnix, will AppD processes require to restart ngnix too? 

Thanks & Regards,

Tim

[Jeanie.Kedia]

@Tim.Li did you restart ngnix? How did it go?

[Tim.Li]

Hi Jeanie,

Thanks for your reply.

I have restarted the ngnix, but still not work. 

I tried to manually start up the PHP Agent Proxy following the below steps:

https://docs.appdynamics.com/display/PRO45/Start+the+PHP+Agent+Proxy+Manually

It has some error when I execute the command, attached the error screen capture.

Regards,

Tim

[Kyle.Furlong]

Hi Tim,

Usually with nginx, the actual PHP server is php-fpm. You may need to restart this service as well. Could you give that a try and let us know if the data shows up?

Regards,

Kyle

[Tim.Li]

Hi Kyle,

I tried to restart the nginx and php-fpm, but the java processes still not exist.

[cpptiyl@HKGX4LMA0001 ~]# sudo service php-fpm restart
Stopping php-fpm: [ OK ]
Starting php-fpm: [ OK ]
[cpptiyl@HKGX4LMA0001 ~]# sudo service nginx restart
Stopping nginx: [ OK ]
Starting nginx: [ OK ]
[cpptiyl@HKGX4LMA0001 ~]# ps -ef | grep java
cpptiyl 31458 30767 0 11:33 pts/1 00:00:00 grep java

Regards,

Tim

[Kyle.Furlong]

Hi Tim,

Could you provide the output of phpinfo() run through the server, as well as the PHP error logs?

Regards,

Kyle

[Tim.Li]

Hi Kyle,

Sorry for the late reply.

Below are the capture of phpinfo(),

Also attached the error.log. [the error log file has been redacted by @Nina.Wolinsky to ensure privacy]

Regards,

Tim

[Nina.Wolinsky]

@Tim.Li To ensure privacy, please do not publicly share your logs. Please share them offline with @Kyle.Furlong if he is able to help. 

[Apichat.Punkaew]