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Java (Java Agent, Installation, JVM, and Controller Installation)

Monitor Cisco UCCE

Ruli.Handrio
Builder

Monitor Cisco UCCE

Hi All,

 

I try to monitor Cisco UCCE v12.6 with AppDynamics. there is documentation but its lack of guidance. I Already enable performance monitoring on cloud connect but the application doesn't show up in controller. Do you guys have any idea and same problem?

 

here is the documentation: 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_e...

 

Regards,

Ruli

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Monitor Cisco UCCE
1 REPLY 1
Ryan.Paredez
Community Manager

Hi, @Ruli.Handrio 

 

Thanks for letting us know the Docs are not complete. I would recommend passing that feedback along via that Cisco docs page. AppDynamics has its own set of Docs pages, but I did not see anything related to UCCE - https://docs.appdynamics.com/21.11/en

 

There is also the option to create a support case via the Cisco Docs page, perhaps you can try that and they can work with you on this issue.

 


Thanks,
Ryan, AppDynamics Community Manager



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