Click the Start a free trial link to start a 15-day SaaS trial of our product and join our community as a trial user. If you are an existing customer do not start a free trial.
AppDynamics customers and established members should click the sign in button to authenticate.
We have several tiers with several Business Transactions and several Service Endpoints (in fact almost the traffic used to be detected under Service Endpoints) but the load values are not the expected ones.
The tier flow map shows the following load:
That seems to be the Business Transactions values:
But the service endpoints of that tier are executing a lot of calls (a higher value of calls):
The Service endpoint load graph displays the expected values:
From our point of view the tier load should take into account all the calls under the BTs, I mean, also add all the service endpoints calls, but seems not be the case...
We need to confirm how dbAPM calculates the calls values displayed in the Load graph under the Tier Flow Map view.
Which entities are taking into account to obtain that values?
Please kindly confirm it.
Thanks a lot in advance!
Hi. So these detection rules are what determine the load and other metrics. I'm wondering if using part of the SOAP request is ignoring any transactions that don't have SOAP information. I'd have to log in to your controller to really dig in to what's going on.
Either way, if you have an account manager they can get you in touch with your solutions engineer to look at this. Or you can open a support ticket if this is urgent.
Which metrics are used to calculate the load graph? I mean, I do not understand why a BT with 21 calls/min have service endpoints associated with 330 calls/min in each node and the tier only reflects in the load the 21calls/min...
However other tiers in the same controller under the same rules detection are displaying values closer tan the expected ones.
Just trying to understand how dbAPM calculates the load and how to solve the issue...
Yes we have configured it due to:
- BTs has to include the 2 segments and the soap action in order to capture the specific operation executed on the application
- SEs configuration was added because some actions are not captured as BT, it only appears as SE.
Which should be the best configuration in order to obtain a real total load in the load graph?
Thanks a lot!