Java agent not reporting to the controller

[Pavan.Jadhav]

Hi All,

We tried to install Java agent in Windows. The agent installed and started successfully. After a few minutes, the agent stops reporting to the Controller.

Error log-

[Attach API initializer] 14 May 2020 15:54:06,866 WARN AgentErrorProcessor - Agent error occurred, [name,transformId]=[com.singularity.bci.TransformationManager - com.singularity.ee.agent.appagent.services.bciengine.TimeoutWaitingForLockException,2147483647]
[Attach API initializer] 14 May 2020 15:54:06,866 WARN AgentErrorProcessor - 4 instance(s) remaining before error log is silenced

-Pavan

^ Edited by @Ryan.Paredez improved title and readability

[Nawaz Ali.Mohammad · Accepted solution]

Hello Pavan,

Can you please add below Node properties and pass the below mentioned JVM argument and restart the JVM:

Name: error-safety-rule-error-threshold
Description: error-safety-rule-error-threshold
Type: Integer
Value: -1

Name: error-safety-log-error-threshold
Description: error-safety-log-error-threshold
Type: Integer
Value: -1

Please refer this link to know how to set the node properties: https://docs.appdynamics.com/display/PRO45/App+Agent+Node+Properties 


Can you please restart the JVM with this JVM parameter - -Dorg.osgi.framework.bootdelegation=com.singularity.*
Please refer this link for more information - https://docs.appdynamics.com/display/PRO43/OSGi+Infrastructure+Configuration