Java (Java Agent, Installation, JVM, and Controller Installation)

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Java agent not reporting to the controller

SOLVED
Pavan.Jadhav
Wanderer

Java agent not reporting to the controller

Hi All,

 

We tried to install Java agent in Windows. The agent installed and started successfully. After a few minutes, the agent stops reporting to the Controller.

 

Error log-

[Attach API initializer] 14 May 2020 15:54:06,866 WARN AgentErrorProcessor - Agent error occurred, [name,transformId]=[com.singularity.bci.TransformationManager - com.singularity.ee.agent.appagent.services.bciengine.TimeoutWaitingForLockException,2147483647]
[Attach API initializer] 14 May 2020 15:54:06,866 WARN AgentErrorProcessor - 4 instance(s) remaining before error log is silenced

 

-Pavan

 

^ Edited by @Ryan.Paredez improved title and readability

Java agent not reporting to the controller
1 REPLY 1
Nawaz Ali.Mohammad
AppDynamics Team

Re: Java agent not reporting to the controller

Hello Pavan,

 

Can you please add below Node properties and pass the below mentioned JVM argument and restart the JVM:

Name: error-safety-rule-error-threshold
Description: error-safety-rule-error-threshold
Type: Integer
Value: -1

Name: error-safety-log-error-threshold
Description: error-safety-log-error-threshold
Type: Integer
Value: -1

Please refer this link to know how to set the node properties: https://docs.appdynamics.com/display/PRO45/App+Agent+Node+Properties 


Can you please restart the JVM with this JVM parameter - -Dorg.osgi.framework.bootdelegation=com.singularity.*
Please refer this link for more information - https://docs.appdynamics.com/display/PRO43/OSGi+Infrastructure+Configuration