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Java (Java Agent, Installation, JVM, and Controller Installation)

Java agent installed on Web Sphere App Server 7 not reporting data to controller

Shivanshu.Soni
Explorer

Java agent installed on Web Sphere App Server 7 not reporting data to controller

Can anyone please help on this .

 

agent log has been attached with this.

 

[We have redacted the log information to ensure no sensitive information is shared publicly - @Nina.Wolinsky ]

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Java agent installed on Web Sphere App Server 7 not reporting data to controller
4 REPLIES 4
Shivanshu.Soni
Explorer

Can anyone please help.

Peter.Holditch
Moderator

Please take care posting logs, since they can contain information you may not want to make public.

 

That said, there is not enough informaiton in these logs to diagnose what is wrong; the "reporter queue full" message almost always indicates a connectivity problem between agent and controller.  Earlier in your logs, you are likley to see a specific connection failure message.

 

If you can't find that yourself, you may be best opening a support ticket so you can share your complete logs in confidence.

 

Warm regards,

Peter



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Shivanshu.Soni
Explorer

Could you please let me know how can i share log to you.

Shivanshu.Soni
Explorer

Please let me know how can i share log with you @Peter.Holditch